Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chance Wilcox

Vidor,TX

Summary

Accomplished manager and service advisor with a proven track record in creating a collaborative atmosphere and achieving performance excellence. Dedicated to providing exceptional experiences to every customer, fostering brand loyalty. Adept at effectively overseeing and aligning processes with dynamic conditions, resulting in increased efficiency and maximized profits. Recognized as a motivational leader, skilled in building strong relationships with customers, employees, and senior management.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Modica Brothers
08.2022 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Tire and Lube Technician

Modica Brothers Wheel And Tire Center
12.2021 - 08.2022
  • Changed oil and filters in customer vehicles.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Kept shop areas neat, clean and free of safety hazards.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.

Exterminator

Safeway Exterminating
05.2021 - 12.2021
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
  • Drove to customer residences and places of business to inspect for pests.

Auto Parts Salesman

AutoZone
06.2020 - 06.2021
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts from various distributors to fulfill demands.
  • Conducted cash handling, credit card transactions and register closeout at end of business day.
  • Stocked and managed stock of parts.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and Vehicle repair.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.

Education

High School Diploma -

Vidor High School
Vidor, TX
05.2021

Skills

  • Decision Making
  • Inventory Management
  • Shop Cleaning and Maintenance
  • Problem Solving
  • Detail-Oriented
  • Hand and Power Tools
  • Customer experience
  • Time Management
  • Team Building and Leadership
  • Store Opening and Closing
  • Retail Operations
  • Customer Service and Engagement

Timeline

Assistant Store Manager

Modica Brothers
08.2022 - Current

Tire and Lube Technician

Modica Brothers Wheel And Tire Center
12.2021 - 08.2022

Exterminator

Safeway Exterminating
05.2021 - 12.2021

Auto Parts Salesman

AutoZone
06.2020 - 06.2021

High School Diploma -

Vidor High School

Similar Profiles

CREATE PROFILE
Chance Wilcox