Chanda Armstrong
Montrose,MI
Summary
Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven. Known for reliability, effective communication, and problem-solving abilities.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
JCL Doors
Clio, MI
01.2024 - Current
- Managed daily office operations, ensuring efficient workflow and adherence to company policies
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Enhanced team collaboration by effectively scheduling jobs and meetings by coordinating calendars for multiple employees.
- Developed and maintained filing systems, improving document retrieval efficiency
Sterile Processing Technician
St. Mary's Hospital Ascension
Saginaw, MI
04.2023 - 01.2024
- Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials
- Performed decontamination of medical instruments and equipment to prepare for sterilization
- Validated the sterility of processed instruments by performing biological and chemical testing
- Ensured compliance with safety guidelines in accordance with OSHA regulations
- Conducted regular maintenance on autoclaves to ensure proper functioning and safety standards
- Operated steam sterilizers, washer-disinfects, ultrasonic cleaners, dry heat ovens, and other related equipment
- Reported any malfunctions or discrepancies in equipment to management immediately
- Processed medical waste following hospital protocol for safe disposal
- Readied instruments for sterilization procedures and completed decontamination protocols
- Recorded results of biological and diagnostic tests
- Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning
- Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition
- Changed autoclave charts daily by dating and initialing each chart load
- Operated and maintained steam autoclaves, keeping records of loads completed, items in loads and maintenance procedures performed
- Cleaned instruments to prepare for sterilization
- Recorded sterilizer test results in job-related software
- Stocked crash carts with appropriate medical supplies.
Office Assistant
Newcombe Chiropractic
Mount Morris, MI
04.2021 - 02.2023
- Assisted doctors and office manager
- Prepared exam rooms for patients
- Cleaned and sanitized rooms and therapy equipment
- Set patients up on therapy equipment
- Took x-rays
- Maintained office and waiting area
- Dispersed incoming mail to correct recipients throughout office
- Operated photocopiers and scanners, facsimile machines, and personal computers
- Typed, formatted, and edited correspondence and other documents
- Troubleshot office equipment, computer hardware and software issues
- Maintained business records by updating customer information
- Collected payments, issued receipts, and updated accounts to reflect new balances
- Answered phone calls and welcomed visitors to office
- Maintained and organized filing system of paper documents and electronic files
- Organized office operations and procedures, such as managing calendars, scheduling appointments, and maintaining records
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies
- Verified insurance.
Photographer
Lifetouch National Photography
Lansing, MI
07.2019 - 01.2020
- Traveled to different locations
- Assembled portable studio
- Consulted with clients to understand their needs and preferences for a photo shoot
- Advised on appropriate poses for each shot taken
- Ensured safety of people involved in photo sessions by following all applicable laws and regulations
- Made sure all equipment is properly functioning
- Photographed school children and staff
- Prepared paperwork, disc, and money to be shipped
- Set up lighting equipment and adjust camera settings to capture desired images
- Disassembled equipment.
Freelancer
MI
08.2012 - 06.2019
Fire Control Repairer
Michigan Army National Guard
Grayling, MI
09.2008 - 07.2012
- Tested electrical circuits, wiring, switches and connections to ensure accuracy of fire control systems
- Analyzed malfunctions of fire control system components
- Disassembled weapons for cleaning and preventive maintenance services
- Ensured that all safety protocols were followed during repair operations
- Upheld company requirements and promoted productivity by maintaining neat and organized work areas
- Inspected, engaged in troubleshooting, and implemented repairs for small arms weapons and biochemical equipment
- Assisted Supply Sergeant in inventory
- Organized, copied, and faxed files
- Answered phones
- Assisted in equipment and clothing orders for distribution
- Assisted Platoon Sergeant with organizing contact information, soldier's certifications, and training materials
- Assisted Sergeant with preparing and distributing meals for soldiers
- Mentored fellow Soldiers.
Assistant District Manager
Olan Mills, Inc.
Chattanooga, TN
03.2005 - 07.2011
Inside/Outside Account Manager
Rent-A-Center
Gaylord, MI
07.2004 - 01.2005
District Manager
PCA International Portrait Studio
Matthews, NC
05.2001 - 07.2004
Education
Advanced Certificate - Sterile Processing
Delta College
University Center, MI08-2023
High School Diploma - General Studies
Caro High School
Caro, MI05-1991
No Degree - Business Administration And Management
Baker College
Flint, MISkills
- Administrative/Management Experience
- Customer Service/ Patient Care Experience
- Troubleshooting and preventative maintenance
- Supplies, inventory, ordering and stock replenishment
- Military Experience
- Office Assistant Experience
- Call handling, cash transactions, filing, faxing, general office duties
- Sales, customer retention, customer relations
- Photography Experience
- Hiring, Training, Mentoring, and Scheduling Associates
- Strong communication skills, resolving conflicts
- Decontamination, sterilization , case carts, tray assembly, equipment testing
Accomplishments
Presidents List Delta College 2023
PCA Master Photographer 2003
Certification
Advanced Certificate Sterile Processing Technican
LANGUAGE
English Native
PERSONAL INFORMATION
Authorized To Work: US
MILITARY SERVICE BRANCH
Army National Guard
MILITARY SERVICE RANK
E3
Timeline
Office Administrative Assistant
JCL Doors
01.2024 - Current
Sterile Processing Technician
St. Mary's Hospital Ascension
04.2023 - 01.2024
Office Assistant
Newcombe Chiropractic
04.2021 - 02.2023
Photographer
Lifetouch National Photography
07.2019 - 01.2020
Freelancer
08.2012 - 06.2019
Fire Control Repairer
Michigan Army National Guard
09.2008 - 07.2012
Assistant District Manager
Olan Mills, Inc.
03.2005 - 07.2011
Inside/Outside Account Manager
Rent-A-Center
07.2004 - 01.2005
District Manager
PCA International Portrait Studio
05.2001 - 07.2004
Advanced Certificate - Sterile Processing
Delta College
High School Diploma - General Studies
Caro High School
No Degree - Business Administration And Management
Baker College