Summary
Overview
Work History
Education
Skills
Timeline
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Chanda Moore

Ridgeway,VA

Summary

Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities and being crossed trained to meet team goals. Self starter, team player, and can work individually (experienced remote worker)

Overview

10
10
years of professional experience

Work History

Medical Records Clerk

Uofl Health
08.2023 - 09.2024
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Uploaded and scanned physician progress notes, history, any signed documentation and physicals into electronic medical records.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information and/or to patients upon request
  • Attention to detail of incoming documents to ensure all have been signed and dated where it is needed.
  • Systems used: Onbase, Epic, Meditech


Benefits Consultant

Aetna, a CVS Health Company
03.2022 - 04.2023
  • Worked with the Electronic Correspondence Handling System to pull work task
  • Reviewed data coming into a queue to verify where documents need to go and what claims needed further review. Worked claims as needed.
  • Assisted in updating the database, which included data entry, moving files, and updating excel sheets.
  • Experience with a metric system to handle a certain amount of claims per hour

PSE Mail Processing Clerk

United States Postal Service
01.2018 - 08.2021


  • Sort letter mail and transfer to trays to be delivered to stations
  • Delivered mail by truck/van to residence and businesses
  • Operated mail processing equipment including conveyor belts and also used pallet jacks to move boxes in the facility
  • Processed and organized incoming mail and packages to mail carriers stations

Case Manager II

Omnicare
12.2016 - 11.2017
  • Handle drug shipments between patients, physician offices and specialty pharmacies
  • Re-triage cases to appropriate specialty pharmacy when/if appropriate in a timely manner
  • Set follow up alarms as appropriate to resolve patient prescription request
  • Obtain missing information
  • Maintain all patient confidentiality
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Monitored clients' progress of medication and to follow up with any adverse events.

Enrollment specialist

Humana
09.2014 - 04.2015
  • Work in the Automated Enrollment system that identifies potential issues with enrollments
  • Systems Used: AE, CI, Macess, Microsoft Office, CCP/GCP
  • Updated, entered, and reviewed customer data to ensure they are valid and correct any incomplete enrollments and verify any further review
  • Data entry

Education

Associates - General Studies

Patrick Henry Community
Martinsville, VA

Diploma -

Fern Creek Traditional High School
Louisville, KY
01.2010

Skills

  • Data entry
  • Clerical work
  • Front Desk
  • Mail Clerk
  • File Organization
  • Medical Records Management
  • Medical Release of Information ROI processes
  • Attention to Detail
  • Epic Systems
  • Microsoft Programs
  • Customer Service
  • Case Management
  • Medical terminology
  • Quick learning
  • HIPAA Compliance

Timeline

Medical Records Clerk

Uofl Health
08.2023 - 09.2024

Benefits Consultant

Aetna, a CVS Health Company
03.2022 - 04.2023

PSE Mail Processing Clerk

United States Postal Service
01.2018 - 08.2021

Case Manager II

Omnicare
12.2016 - 11.2017

Enrollment specialist

Humana
09.2014 - 04.2015

Diploma -

Fern Creek Traditional High School

Associates - General Studies

Patrick Henry Community

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Chanda Moore