Experience customer service representative dedicated to providing exemplary care solution in retail and office environments. over 7 years immersion in the art of customer satisfaction and sales.
Overview
10
10
years of professional experience
Work History
Paraprofessional
RCM Health Services
The Bronx, NY
01.2024 - Current
Provided guidance to student in the classroom setting.
Created and maintained positive relationship with student.
Helped implement behavior management strategies for individual student.
NYPD School Safety - School Crossing Guard
New York
08.2020 - 11.2021
Instructed children to safely cross streets using crosswalk and watching traffic lights
Used signs, hand signals and flags to control car and foot traffic conditions.
Inwood Community Services - Group Leader
New York
02.2019 - 11.2019
Delivered literacy, STEM, math, science and history activities
Worked with a team to develop a project-based curriculum that culminate with a community exhibition and performance.
Jimmy Jazz Clothing Store - Sales Associate
New York
08.2017 - 10.2018
Helped customers locate products and checked the store system for merchandise at other sites
Prepared merchandise for sales floor by pricing or tagging.
US Polo - Sales Associate
New York
03.2015 - 07.2016
Engaged with customers to effectively build rapport and lasting relationships
Completed orders and organized product deliveries to meet customer timetables.
North Central Bronx Hospital - Clerical Assistant
The Bronx
02.2014 - 06.2015
Answered phone calls and directed them to the appropriate personnel.
Greeted visitors and customers in a friendly, professional manner.