Summary
Overview
Work History
Education
Skills
Timeline
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Chandler Burgess

Winnemucca,NV

Summary

Dynamic Sales and Service Technician at Les Schwab Tires with a proven track record in enhancing customer satisfaction and driving revenue through effective relationship building and problem-solving. Expert in inventory management and committed to safety, I successfully implemented programs that significantly reduced workplace hazards while promoting cross-selling opportunities.

Overview

6
6
years of professional experience

Work History

Sales and Service Technician

Les Schwab Tires
04.2019 - Current
  • Handled customer inquiries and requests via phone, fax and email to determine parts and service needs.
  • Offered feedback and recommendations to sales and engineering departments to improve products.
  • Communicated with customer, troubleshot and operated computer to discover and input information.
  • Promoted cross-selling opportunities and services to existing customers to drive revenue and achieve conversion rates.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.

Education

High School Diploma -

Lowry Highschool
Winnemucca, NV

Skills

  • Service orientation
  • Teamwork
  • Problem-solving abilities
  • Decision-making
  • Professionalism
  • Reliability
  • Multitasking
  • Relationship building
  • Attention to detail
  • Active listening
  • Inventory management
  • Sales closing

Timeline

Sales and Service Technician

Les Schwab Tires
04.2019 - Current

High School Diploma -

Lowry Highschool