Chandler Davis
Overland Park,KS
Summary
Operations Executive with stellar background leading organizations by monitoring and enhancing daily activities for peak achievement. Valuable resource when leading. Decisive when presenting changes in procedures and delegating new responsibilities to address concerns and propel profitability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner
Davis Contracting KC
Kansas City, MO
11.2019 - Current
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Collaborated with other owners on joint ventures and shared resources.
- Researched potential partners in order to expand services offered.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Operations Executive
Heart of America Window Cleaning
Kansas City, MO
06.2022 - 02.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and increase customer satisfaction.
- Analyzed business processes to identify areas for improvement and develop solutions to address them.
- Managed the procurement of materials needed for daily operations.
- Oversaw the maintenance of equipment used in the production process.
- Ensured compliance with all applicable laws and regulations regarding safety and environmental concerns.
- Monitored KPIs to evaluate productivity, quality control and other performance metrics.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Operations Manager
SG360 EBS
Lenexa, KS
02.2021 - 06.2022
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed key performance indicators to measure effectiveness of operational processes.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Account Executive
SG360
Lenexa, KS
01.2021 - 07.2021
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Maintained accurate records of all sales activities using CRM software systems.
- Generated weekly reports on sales performance against targets for upper management review.
- Attended networking events to build relationships with potential customers.
- Participated in training sessions on topics related to sales techniques or industry regulations.
High Rise Window Cleaner/Supervisor
Heart Of America Window Cleaning
Kansas City, MO
10.2012 - 11.2018
- Conducted safety inspections of high rise window cleaning equipment and materials.
- Ensured proper use of ladders, scaffolding, and other tools to access windows at various heights.
- Operated swing stages, bosun chairs, suspended scaffolds, or aerial lifts to reach higher windows.
- Inspected building exteriors for signs of damage or wear before commencing work.
- Checked work of less-experienced team members and corrected flaws.
- Worked from harnessing and basket setup to clean windows on buildings as tall as 38 stories.
- Managed job paperwork and customer relations for commercial projects.
Education
High School Diploma -
Shawnee Mission East High School
Prairie Village, KS05-2005
Skills
- Administrative Oversight
- KPI Management
- Regulatory Compliance
- Budget Administration
- Business Management
- Marketing tactics
- Project estimating
- Bidding processes
- Relationship Building
- Hiring and staffing
- Talent Development
- Contract Management
- Operations Management
- Marketing
- Client Service
- Investor Relations
Certification
- OSHA 10-Hour Construction Safety and Health - Occupational Safety and Health Administration.
Timeline
Operations Executive
Heart of America Window Cleaning
06.2022 - 02.2024
Operations Manager
SG360 EBS
02.2021 - 06.2022
Account Executive
SG360
01.2021 - 07.2021
Owner
Davis Contracting KC
11.2019 - Current
High Rise Window Cleaner/Supervisor
Heart Of America Window Cleaning
10.2012 - 11.2018
High School Diploma -
Shawnee Mission East High School
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