Detail oriented and proactive Facilities Coordinator with over 5 years of experience managing comprehensive maintenance operations for a large scale portfolio. Expertise in orchestrating the entire work order lifecycle, developing and implementing statewide preventative maintenance programs, and overseeing assets across 43 sites and 124 buildings. Recognized for exceptional organizational skills and a commitment to enhancing operational efficiency, ensuring safety compliance, and achieving high levels of building manager satisfaction. A strategic problem solver dedicated to fostering a seamless and productive facility environment.
Overview
11
11
years of professional experience
Work History
Facility Operations Specialist
Iowa National Guard Constructions & Facilities Maintenance Office
Johnston, IA
12.2020 - Current
Orchestrates the work order management lifecycle for a team of 8 field employees, successfully processing, tracking, and closing over 800 work orders annually to ensure timely project and maintenance completion.
Designed, structured, and implemented a comprehensive, statewide preventative maintenance (PM) program from the ground up, covering all critical assets across 124 facility buildings to maximize equipment lifespan and minimize downtime.
Manages the full asset lifecycle, including conducting yearly equipment audits, maintaining the lifecycle replacement list, and overseeing new equipment integration.
Serves as the central communication hub for all facility related issues, communicating with building managers, landlords, contractors, and internal teams to ensure prompt and effective issue resolution.
Generates and analyzes key operational reports including weekly close outs, monthly overdue work orders, and yearly reviews to track performance metrics, identify trends, and support data driven decision making.
Ensures regulatory compliance by managing all scheduling and certificate distribution for mandatory boiler inspections across all relevant sites.
Coordinates all external contractor schedules and serves as the primary point of contact, ensuring vendor's work is completed on time and to the standards of the Iowa National Guard and state laws.
Streamlined operations by coordinating facility maintenance schedules and managing service requests.
Enhanced communication between departments, ensuring timely project updates and resource allocation.
Developed training materials for new personnel, improving onboarding processes and knowledge retention.
Maintains the office vehicle fleet by tracking mileage, vehicle sign in/out, scheduling preventative maintenance and other mechanical issues ensuring vehicle reliability and safety.
Demonstrates exceptional commitment to operational continuity by remaining on call outside of standard work hours to address emergency issues.
Maintenance Supervisor & Program Manager (NCO)
Iowa Army National Guard
Various Locations, IA
08.2015 - Current
Program Management & Revitalization: Selected by command to spearhead the company wide Command Maintenance Discipline Program (CMDP) and Master Driver program.
Revitalized the driver training program, elevating it from a 1/9 "uncompliant" rating to a perfect 9/9 rating during annual inspections, achieving the highest rated program in the state's history.
Recognized for program excellence with multiple awards, including two Army Commendation Medals.
Leadership & Team Management: As a Staff Sergeant, leads and directs a maintenance team of 8 soldiers, managing all maintenance operations at Detachment 1 for the 1168 Transportation Company to ensure fleet readiness and mission accomplishment.
Technical Expertise & Foundation: Began service as a TMDE Specialist (94H), performing diagnostics on precision instruments down to the circuit board level. Reclassified as a Wheeled Vehicle Mechanic (91B), conducting hands on repair and recovery operations on light and heavy-duty military vehicles and equipment.
Training & Development: Graduated from the Basic Leader Course (BLC) with a "Superior" rating, formally recognized for excellence in written and oral communication. As Company Master Driver, took full responsibility for the training, licensing, and documentation for all soldiers within the unit.
Logistics & Inventory Management: Manages and tracks all company maintenance assets, including unit tools, soldier issued mechanic tool sets, vehicle equipment parts, and all petroleum, oils, and lubricants (POL)
Supervised maintenance operations to ensure compliance with safety regulations and operational readiness.
Trained personnel on maintenance procedures, improving team efficiency and skill levels.
Coordinated repair efforts, minimizing downtime through effective resource management.
Surface Maintenance Repairer
Iowa National Guard Unit Training Equipment Site (UTES)
Johnston, IA
06.2018 - 12.2020
Analyzed and resolved mechanical issues through comprehensive preventative maintenance diagnostics and repairs on a wide range of tactical military vehicles, commercial GSA vehicles, and material handling equipment.
Executed a full range of vehicle services, including wheel alignments, tire mounting and balancing, engine oil changes, and the repair and replacement of critical parts to ensure fleet readiness.
Applied advanced diagnostic techniques to troubleshoot and resolve complex mechanical and electrical issues, minimizing vehicle downtime and ensuring mission capability.
Maintained full accountability for a complete technician's toolbox and a dedicated work bay, ensuring 100% inventory of assigned tools and upholding rigorous safety standards.
Express Lube Foreman
Dave Wright Nissan Subaru
Hiawatha, IA
02.2017 - 06.2018
Supervised daily operations of express lube service team, ensuring adherence to safety standards and procedures.
Trained and mentored staff in efficient lube change techniques and customer service best practices.
Implemented process improvements that reduced service time while maintaining quality and customer satisfaction.
Conducted regular inspections of equipment to ensure optimal performance and compliance with industry regulations.
Coordinated scheduling of services to maximize operational capacity and minimize customer wait times.
Improved team morale with regular communication, feedback, and recognition of accomplishments.
Public Safety Officer
Mount Mercy University
Cedar Rapids, IA
08.2015 - 01.2016
Monitored premises to ensure safety and security for staff, students, and visitors.
Responded promptly to emergencies, implementing protocols to mitigate risks.
Conducted regular patrols, identifying potential hazards and reporting incidents.
Collaborated with local law enforcement during investigations and emergency situations.
Education
Wheeled Vehicle Mechanic ALC - Leadership
Advanced Leaders Course (ALC)
Fort McCoy, WI
05-2026
Administrative Training - Maintenance Management System
MAPCON Technologies
Des Moines, IA
01-2025
Basic Leadership Course - Leadership
Iowa National Guard
Ashland, NE
01-2019
Wheeled Vehicle Mechanic Course (91B) - Heavy Vehicle Maintenance
Camp Dodge School of Ordnance
Johnston, IA
01-2017
TMDE Calibration Specialist (94H) - Test Measurement Diagnostic Equipment Repair
U.S. Army Ordnance School
Fort Lee, VA
01-2016
High School Diploma - undefined
Vinton-Shellsburg High School
Vinton, IA
01-2014
Skills
Leadership & Management
Operational & Technical Skills
Program Management
Preventative Maintenance (PM)
Work Order Lifecycle Management
Asset Lifecycle Management
Reporting & Data Analysis
Process Improvement
Written & Oral Communication
Fleet & Equipment Maintenance
Problem Solving & Troubleshooting
Planning and coordination
Accomplishments
Distinguished Leadership Award
Distinguished Honor Grad Award
3x Army Achievement Medal Recipient
3x Army National Guard Components Achievement Recipient