Chandler Russell
Wilmington,NC
Summary
High performing sales professional skilled in driving market growth through strategic partnerships and market analysis. Demonstrated success in exceeding sales targets and generating significant RFP volume, while effectively leading cross-functional teams to enhance client satisfaction and performance.
Overview
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Associate Director, Business Development
ProPharma
WILMINGTON, NC
02.2026 - Current
- Developed strategic partnerships with key stakeholders in the pharmaceutical industry.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Led cross-functional teams to drive business initiatives and project execution.
- Determined business development opportunities and implemented an effective strategy for client acquisition.
- Analyzed market trends to identify new business opportunities and customer needs.
- Conducted competitive analysis to enhance business positioning and strategy development.
- Drafted proposals for prospective clients outlining product features and benefits along with cost estimates and delivery timelines.
- Developed growth plans by identifying key clients, key targets, and priority service lines.
- Maintained accurate records of all sales activities in CRM systems including contacts made and agreements reached.
- Consistently met or exceeded daily outreach and qualified-meeting goals, maintaining a strong pipeline of sales opportunities.
SENIOR MANAGER, INSIDE SALES
PEACHTREE BIORESEARCH SOLUTIONS, INC.
08.2024 - 02.2026
- Conducted outbound calls and emails under Manager's direction.
- Met productivity targets to support team objectives.
- Develop in-depth knowledge about PBRS operations
- Use market research data to create prospect lists and communicate to internal stakeholders
- Secured commitments from decision makers for participation in General Capabilities Calls or Discovery Calls with business development.
- Assisted business development team with inbound customer inquiries and material preparation, including inbound calls and customer questions.
- Schedule and attend client calls as needed
- Liaison between PBRS and client for CDA requests
- Led and trained inside sales team to enhance performance.
- Plan and manage the appropriate KPIs as directed by manager
- Produce and present reports outlining KPIs as needed
- Supported marketing initiatives by executing assigned tasks.
- Planned and managed KPIs under Manager's guidance.
- Produced and presented KPI reports to inform management decisions.
SENIOR ACCOUNT DEVELOPMENT REPRESENTATIVE
PPD
WILMINGTON, NC
01.2023 - 06.2024
ACCOUNT DEVELOPMENT REPRESENTATIVE
PPD
WILMINGTON, NC
01.2022 - 01.2023
- Exceeded sales target by 125% over five consecutive quarters for 5-continuous quarters 2023-2024
- $123 million in RFP volume brought in for 2023 (goal $52 million) / 73 million in RFP volume total brought in so far for 2024
- Generated new leads through cold calling, emailing, and prospecting with new business for PPD/TFS through cold calling, emailing, prospecting, and selling
- Developed and maintained key accounts for PASD (Patient Access Services Division) across Med Info/Call Center, Post Approval PV, Regulatory Affairs, REMS, Patient Concierge & Access, CT Hotline to drive client satisfaction and retention
- Collaborate across all PPD BUs to drive lead generation and creative solutions for top tier Biopharma and Biotech accounts
- Set up introductory meetings with the client and followed up closely until the RFP was received.
- Served as the point of contact for the client/sponsor until the opportunity to bid for services ended.
- Gathered research to support projects, create slides, and develop strategy for client calls and Gen Cap presentations
- Collaborated with marketing to align on campaigns, PPD/TFS branding, conference involvement, leadership speaker engagements, and updated capabilities for improved outreach
- Execute CDAs between client/sponsor and PPD/Thermo Fisher Scientific
- Assisted with bid defense preparation for business development leadership
ASSOCIATE INVESTIGATOR GRANT ANALYST-SITE AND PATIENT ACCESS
PPD
WILMINGTON, NC
05.2021 - 01.2022
- Acted as the single point of contact with internal and external clients for investigator budget development, process, and site negotiation parameters, and drafted all necessary budget and payment schedule amendments per protocol amendment.
- Facilitated budget negotiation in collaboration with key stakeholders.
- Develop budget, payment schedule, and parameter templates at the master and country level for study/site negotiation while ensuring compliance with local legislation and practice
- Serve as a single point of contact with internal/external clients for investigator budget development, process and site negotiation parameters as well as drafting all necessary budget and/or payment schedule amendments per protocol amendment
- Facilitated budget negotiations with key stakeholders, providing budget and costing expertise during extended negotiation processes
- Complete bid requests in a timely and accurate manner on behalf of the finance team in an effort to win sponsor business based on forecasted and estimated costing using Grants Manager or Grant Plan
- Track the contract flow between site, sponsor, and PPD by operating various platforms such as CTMS and goBalto
- Updated Investigator Grant Forecasting tool regularly to ensure accurate forecasting for analysis of sponsor/study investigator grants
- Assist other IGAs by volunteering to review and quality control other master templates to determine the most accurate version is available to the study team
SAFETY ADMINISTRATOR II-PHARMACOVIGILANCE
PPD
WILMINGTON, NC
06.2019 - 05.2021
- Promoted to Team Lead from August 2020-May 2021
- Provided primary safety support to Pharmacovigilance staff through efficient receipt, organization, and distribution of critical documentation, enhancing workflow.
- Completes initial data entry of adverse events in the safety tracking system and/or safety database
- Logs and forwards information received at the Incoming Information Center (IIC) to the designated teams
- Logs and forwards information received at the Incoming Information Center (IIC) to the designated team
- Recorded incoming information into designated tracking systems to ensure accurate data management. into tracking systems. Uploads documents received within the designated document repository
- Assists in training new safety support staff in department administrative and program-related tasks
- Provided support for maintenance of project-specific training materials and matrices to ensure accuracy. of project specific training manual/matrix
- Manages logistics and coordinates meetings for endpoint assessment committee/Data Safety Monitoring Committee
- Supported preparation for audits by organizing necessary documentation and ensuring compliance with standards.
- Distributed project reports to clients and project team, assisting in collation of study metrics and archiving of project documentation at closeout to maintain project integrity.
OFFICE MANAGER/LEAD EVENT & WEDDING COORDINATOR
DESIGN PERFECTION
WILMINGTON, NC
07.2018 - 06.2019
- Executed sales, billing, and all contracts for weddings and events.
- Manage company master schedule and create and distribute all event timelines
- Developed resources to promote services and increase sales in Wilmington wedding market
- Utilize strong coordination and collaboration skills with external vendors in a team setting
- Utilize strong time management skills to focus on each client in a timely manner leading up to their event
- Coordinated and collaborated with external vendors, ensuring effective teamwork throughout event planning
- Served as lead point of contact from beginning to end, communicating all changes, additions, and cancellations clearly
- Ability to work under high-stress and high-pressure circumstances and troubleshooting skills
- Utilize Microsoft Word, PowerPoint, and Excel on a daily basis
LEAD SALES ASSOCIATE
OLIVER CLOTHING
WILMINGTON, NC
04.2016 - 07.2018
- Top salesperson who achieved and surpassed monthly sales goals
- Exemplified hospitality and exceptional customer service to clients, enhancing brand loyalty in the luxury market
- Drove and motivated sales through effective strategies in store and online, contributing to overall revenue growth
- Assisted in planning and executing internal and external events, elevating customer engagement and community presence
- Assisted in coordinating various internal and external events, such as charity fashion shows and private shopping parties, to enhance brand visibility.
- Collaborated with team members on various projects to achieve common goals.
- Engaged with clients and sales representatives to ensure clear and effective communication.
- Ability to work in a team setting
INTERN AND CAMPPUS AMBASSADOR
BRUSH DRY BAR
WILMINGTON, NC
10.2017 - 03.2018
- Developed marketing and advertising campaigns targeting student market on campus
- Coordinated brainstorming sessions for promotional ideas to align with company goals
- Built and maintained social media presence to enhance brand visibility
SALES ASSOCIATE
HALLELU BOUTIQUE
WILMINGTON, NC
04.2015 - 04.2016
- Coordinated product photo shoots for website, social media, and newsletters to enhance visual merchandising
- Processed returns and exchanges efficiently to maintain customer satisfaction
- Delivered positive communication and hospitality to create welcoming customer experiences
- Maintained store appearance by organizing displays and ensuring cleanliness. by maintaining cleanliness and organization such as cleaning, re-decorating, and styling
Education
B.A. - RECREATION, SPORTS LEADERSHIP, AND TOURISM MANAGEMENT
University of North Carolina At Wilmington
Wilmington, NC 08.2014 - 01.2018
Skills
- Business development
- Strategic partnerships
- Market analysis
- Lead generation
- Client relationship management
- Cross-functional collaboration
- Budget development
- Time management
- Communication strategies
- Relationship building
- Proposal drafting
Personal Information
Title: Senior Manager, Inside Sales
Affiliations
- ACADEMIC HONORS SOCIETY
- ETA XI CHAPTER OF ALPHA PHI AT UNCW
- GREEK EMERGING LEADERS CHOSEN CANDIDATE
- CHAPLAIN-ALPHA PHI
- DIRECTOR OF MUSIC-ALPHA PHI
- RECRUITMENT CAPTAIN-ALPHA PHI
Timeline
Associate Director, Business Development
ProPharma
02.2026 - Current
SENIOR MANAGER, INSIDE SALES
PEACHTREE BIORESEARCH SOLUTIONS, INC.
08.2024 - 02.2026
SENIOR ACCOUNT DEVELOPMENT REPRESENTATIVE
PPD
01.2023 - 06.2024
ACCOUNT DEVELOPMENT REPRESENTATIVE
PPD
01.2022 - 01.2023
ASSOCIATE INVESTIGATOR GRANT ANALYST-SITE AND PATIENT ACCESS
PPD
05.2021 - 01.2022
SAFETY ADMINISTRATOR II-PHARMACOVIGILANCE
PPD
06.2019 - 05.2021
OFFICE MANAGER/LEAD EVENT & WEDDING COORDINATOR
DESIGN PERFECTION
07.2018 - 06.2019
INTERN AND CAMPPUS AMBASSADOR
BRUSH DRY BAR
10.2017 - 03.2018
LEAD SALES ASSOCIATE
OLIVER CLOTHING
04.2016 - 07.2018
SALES ASSOCIATE
HALLELU BOUTIQUE
04.2015 - 04.2016
B.A. - RECREATION, SPORTS LEADERSHIP, AND TOURISM MANAGEMENT
University of North Carolina At Wilmington
08.2014 - 01.2018