Chandler VanDeusen
Myrtle Beach,SC
Summary
Results-driven Sales Specialist with a strong focus on relationship building, upselling, and cross-selling. Proven track record in developing tailored sales strategies that enhance customer satisfaction and drive revenue growth. Strong focus on team building and assisting in any task given, as well as product/service knowledge to ensure clear and concise understanding to customer of what they are purchasing.
Overview
9
9
years of professional experience
Work History
Sales Specialist
Spectrum
Myrtle Beach, SC
02.2023 - Current
- Developed tailored sales strategies to meet customer needs and enhance product offerings.
- Conducted in-depth market analysis to identify trends and opportunities for business growth.
- Collaborated with cross-functional teams to streamline the sales process and improve customer experience.
- Trained and mentored new sales team members on best practices and company policies.
- Presented product demonstrations to clients, effectively showcasing features and benefits.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
Sales Specialist
Sleep Number Corporation
Columbia, SC
01.2022 - 01.2023
- Utilized CRM software to track customer interactions and maintain accurate sales records.
- Managed client relationships, ensuring satisfaction and fostering long-term loyalty through follow-ups.
- Analyzed sales data to refine techniques, optimize performance, and drive revenue growth.
- Built strong client relationships through consistent communication and effective problemsolving.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Developed and maintained strong working relationships with professionals within assigned territory.
Technology Specialist
Target
Myrtle Beach, SC
07.2017 - 12.2022
- Cross trained across multiple departments to ensure coverage and provide assistance where needed
- Conducted product demonstrations and training sessions for potential customers.
- Mentored junior sales representatives, improving team performance and knowledge sharing.
- Developed a keen understanding of client pain points by actively listening during discovery meetings.
- Prioritized time management effectively across multiple tasks while maintaining attention to detail.
- Delivered exceptional customer service, addressing concerns promptly and professionally.
- Mentored junior team members in best practices for technology sales success, helping enhance overall team performance levels.
Education
High School Diploma -
Academy For Technology And Arts
Loris, SCSkills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Team collaboration
- Sales expertise
- Sales presentations
- Cash handling
- Sales training
- Performance tracking
- Relationship selling
- Inventory maintenance
Timeline
Sales Specialist
Spectrum
02.2023 - Current
Sales Specialist
Sleep Number Corporation
01.2022 - 01.2023
Technology Specialist
Target
07.2017 - 12.2022
High School Diploma -
Academy For Technology And Arts