Chandlor J. Smith
Hazel Crest,IL
Summary
Mission-driven Barista, enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company, and employee needs.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
8 2021 - Current
- Recommended products based on a solid understanding of individual customer needs and preferences.
- Consistently achieved high customer satisfaction scores by creating a variety of hot and cold drinks during average shifts.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Caregiver
Brightstar Healthcare
05.2020 - 05.2022
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained frequent supervision of residents unable to call for assistance.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Server
Waterford Estates
10.2019 - 05.2021
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
No Degree - Nursing
Purdue Northwest University
Diploma -
Country
Skills
- Conflict resolution techniques
- Strategic Planning
- Decision-making capabilities
- Problem-Solving
- Team motivation
- Customer-Oriented
- Team Collaboration and Leadership
Timeline
Caregiver
Brightstar Healthcare
05.2020 - 05.2022
Server
Waterford Estates
10.2019 - 05.2021
Barista
Starbucks
8 2021 - Current
No Degree - Nursing
Purdue Northwest University
Diploma -
Country
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