Chandra Ashcraft
Mcalester,OK
Summary
Dynamic professional with a proven track record at Dollar General, excelling in team leadership and decision-making. Enhanced customer satisfaction through effective issue resolution and relationship building at I Do Cleaning Inc. Skilled in money handling and adept at leveraging market research to drive strategic initiatives.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Dollar General
09.2024 - Current
- Supported team in daily operations and strategic planning initiatives.
- Assisted in coordinating schedules and managing project timelines effectively.
- Conducted market research to identify trends and inform decision-making.
- Developed communication materials for internal meetings and presentations.
Customer Account Manager
I Do Cleaning Inc
05.2018 - 09.2024
- Managed customer inquiries and resolved issues to enhance satisfaction.
- Maintained accurate customer records using CRM software to ensure data integrity.
- Collaborated with cleaning teams to align service delivery with client expectations.
- Developed strong relationships with customers to foster loyalty and retention.
Education
High School Diploma -
McAlester High School
McAlester, OKSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Dollar General
09.2024 - Current
Customer Account Manager
I Do Cleaning Inc
05.2018 - 09.2024
High School Diploma -
McAlester High School