Chandra Davis
Bacliff,TX
Summary
Dedicated professional with a strong ambition for success in diverse environments. Proven ability to learn quickly and tackle challenges effectively. Skilled in both collaborative team settings and independent tasks. Seeking opportunities to enhance skills while contributing to organizational growth.
Overview
27
27
years of professional experience
Work History
Retail and Attractions Associate
Great Wolf Lodge
Webster, TX
07.2024 - Current
- Facilitated guest inquiries and provided information on park attractions.
- Maintained cleanliness and organization in attraction areas throughout shifts.
- Engaged guests with friendly interactions to enhance experiences.
- Greeted and welcomed guests at attractions and retail outlets.
- Prepared and delivered birthday packages ordered by guests to rooms.
- Created birthday bundles and coordinated delivery to administration office.
- Highlighted key property features to assist guests in creating memorable experiences.
- Processed guest transactions for purchases and attractions efficiently.
Loan Processor
Noble Home Mortgage
Friendswood, Texas
08.2020 - 07.2024
- Monitored lending regulations, industry trends, and market rates for compliance and strategic insights.
- Informed customers of loan application requirements and deadlines to ensure clarity.
- Updated client account information in databases to maintain accurate records.
- Utilized loan processing software to track loan progress and enhance operational efficiency.
- Assisted in preparing loan closing documents and coordinated with closing agents for timely execution.
- Facilitated communication between borrowers, real estate agents, and lenders to streamline loan closings.
- Managed loan pipeline, ensuring adherence to deadlines and progression towards closing.
- Reviewed loan applications for accuracy and completeness to minimize processing delays.
Inventory Specialist
Manheim Houston/Securitas
Houston, TX
12.2018 - 11.2020
- Audited inventory system to ensure accuracy and integrity of data.
- Verified VIN numbers and vehicle descriptions for correctness.
- Checked-in vehicles utilizing Vendor Management System (VSM).
- Documented mileage, make, and model for each vehicle accurately.
- Scanned incoming cars into the system promptly.
- Reviewed documentation for inventory, correcting errors as needed.
Consumer Loan Specialist
Sun Loan Company & Tax Service
Alvin, Texas
12.2013 - 03.2018
- Maintained cash flow for daily operations through precise financial tracking.
- Reviewed loan applications for accuracy and completeness to ensure compliance.
- Utilized loan processing software to manage application workflows efficiently.
- Assisted clients in understanding loan options and guiding them through application processes.
- Conducted follow-up communications with clients regarding loan status updates.
- Set up debt payment plans based on client credit, income, and assets.
- Prepared reports for customers with delinquent accounts to facilitate resolution.
- Collected past due loans while adhering to credit and collateral policies.
Owner/Operator
House Cleaning by Chandra
Fresno, Texas
07.2006 - 11.2012
- Managed daily operations of residential cleaning service, ensuring efficient workflow.
- Trained and supervised staff on best cleaning practices to enhance service quality.
- Developed schedules for timely service delivery, optimizing resource allocation.
- Maintained inventory levels of cleaning supplies and equipment to prevent shortages.
- Communicated with clients to address concerns and preferences effectively.
- Handled billing and payment processing for services rendered to ensure accuracy.
- Implemented quality control measures to uphold high cleaning standards.
- Monitored financial performance weekly to maintain fiscal responsibility.
Store Manager
Laurob Inc a Burger King Franchise
Houston, TX
08.1999 - 07.2006
- Oversaw daily store operations and employee scheduling for optimal efficiency.
- Coordinated inventory management to minimize waste and optimize stock levels.
- Implemented training programs for new employees to enhance performance and service standards.
- Supervised staff to uphold high service quality and customer satisfaction.
- Resolved customer complaints quickly to maintain brand reputation and loyalty.
- Managed cash flow, reconciled sales, and processed bank deposits for seamless operations.
- Ordered necessary merchandise and equipment to support daily operational needs.
- Monitored labor goals and product promotions monthly to align with business objectives.
Education
GED -
Lee College
Baytown, TXSkills
- Guest relations and event coordination
- POS system management
- Customer service excellence
- Compliance oversight
- Financial tracking and reporting
- Collections management
References
References available upon request.
Timeline
Retail and Attractions Associate
Great Wolf Lodge
07.2024 - Current
Loan Processor
Noble Home Mortgage
08.2020 - 07.2024
Inventory Specialist
Manheim Houston/Securitas
12.2018 - 11.2020
Consumer Loan Specialist
Sun Loan Company & Tax Service
12.2013 - 03.2018
Owner/Operator
House Cleaning by Chandra
07.2006 - 11.2012
Store Manager
Laurob Inc a Burger King Franchise
08.1999 - 07.2006
GED -
Lee College