Chandra Marshall
Churchville
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Medical Assistant
Ajai K. Nemani, M.D., PLLC
Rochester
07.2009 - Current
- Assisted physicians with patient examinations and medical procedures.
- Recorded patient histories and vital signs accurately during visits.
- Managed patient scheduling and maintained appointment calendars efficiently.
- Coordinated specialist referrals and scheduled follow-up appointments to enhance patient care continuity.
- Verify insurance coverage and obtain insurance prior authorizations.
- Facilitated charge entry, expediting insurance reimbursement processing.
- Utilized electronic health record systems for precise documentation, supporting accurate patient information management.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Processed medical claims using billing software and electronic health records systems.
- Reviewed patient accounts for accuracy and completeness before submission.
- Communicated with insurance companies to resolve billing discrepancies and denials.
- Assisted patients with billing inquiries and payment arrangements effectively.
- Collaborated with healthcare providers to ensure timely claim submissions.
- Updated medical coding information to reflect current regulations and guidelines.
- Performed follow-up on unpaid or rejected claims with insurance providers.
- Entered data into electronic billing system.
- Investigated denials from insurance carriers and resubmitted claims promptly.
- Maintained accurate records of claims processing in compliance with HIPAA regulations.
- Reviewed claims for coding accuracy.
- Checked claims coding for accuracy with ICD-10 standards.
Education
Associate of Science - Medical Assistant
Everest Institute
Rochester , NY 01.2007 - 04.2009
Skills
- Electronic health records
- Medical billing and coding
- Insurance verification
- Patient scheduling
- Appointment management
- Vital signs monitoring
- Procedure assistance
- Payment collection
- Data entry
- Time management
- Attention to detail
- Problem solving
- Communication skills
Certification
- Notary Public
- Medical Coding Certification
Timeline
Medical Assistant
Ajai K. Nemani, M.D., PLLC
07.2009 - Current
Associate of Science - Medical Assistant
Everest Institute
01.2007 - 04.2009