Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chandra Wells

Houston,TX

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of clients. Looking for a new role where hard work and dedication will be highly valued and elevate the business.

Overview

18
18
years of professional experience

Work History

Provider Services Representative

Self Employed Web
Houston, TX
08.2006 - 02.2024
  • Ensured all provider contracts were properly executed before initiating services or payment arrangements.
  • Reviewed provider accounts regularly for compliance with established criteria.
  • Provided customer service to clients regarding their insurance coverage and billing inquiries.
  • Maintained detailed records of client communications in the company's database system.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Responded promptly to emails sent by providers concerning billing inquiries or other related matters.

Education

Some College (No Degree) - General Studies

Houston Community College
Houston, TX

Skills

  • Compliance Management
  • Insurance Verification
  • Policy Interpretation
  • Provider Relations
  • HIPAA Compliance
  • Quality Control
  • Customer Service
  • Needs Assessment
  • Organizational Skills
  • Decision-Making
  • Teamwork and Collaboration

Timeline

Provider Services Representative

Self Employed Web
08.2006 - 02.2024

Some College (No Degree) - General Studies

Houston Community College

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Chandra Wells