Chandrika Ravipati
Spring City,Pennsylvania
Summary
Business Analyst with over 4 years of experience gathering requirements, mapping processes, and analyzing data to drive operational improvements. Have documented 50+ business requirements, designed 15+ workflow diagrams, and built 20+ Power BI dashboards to support data-driven decision-making. Experienced working in Agile environments, tracking sprint progress, and supporting UAT testing to ensure smooth and high-quality releases.
Previously worked as a Business Development Analyst for 4 years, leading market research initiatives and supporting 5+ product launches. Contributed to 35% customer acquisition growth and helped generate ₹4.2Cr in revenue through strategic client acquisition and sales analytics. Skilled in vendor negotiations that reduced costs by 15%, managing 1,000+ CRM records, and tracking KPIs to improve performance.
Known for translating complex business needs into practical technical solutions while driving measurable growth across retail, fintech, and e-commerce domains.
Overview
6
6
years of professional experience
Work History
Business Analyst
Community Dreams Foundation
Sebring, FL
08.2025 - Current
- Partnered with stakeholders to gather and document over 30 business requirements, helping bring clarity and structure to ongoing projects.
- Identified multiple process improvement opportunities that helped reduce workflow delays by approximately 20–25%.
- Worked closely with cross-functional teams (8–10 members) to ensure solutions aligned with both business needs and technical feasibility.
- Developed business cases and recommendations for new initiatives, supporting leadership in making informed decisions.
- Analyzed operational data and prepared weekly performance reports to track progress and highlight improvement areas.
- Streamlined reporting processes, reducing manual effort by 15+ hours per month.
- Supported project activities from requirements gathering to delivery, contributing to consistent on-time milestone completion.
Business Analyst
Deloitte
Bangalore, India
06.2021 - 07.2023
- Analyzed 10+ client business processes using Excel and PowerPoint to identify inefficiencies, enabling stakeholders to prioritize 4 key automation opportunities.
- Partnered with cross-functional teams to gather 50+ user requirements, translating them into clear functional specifications and helping reduce development rework by 20%.
- Created 12+ Visio workflow diagrams to map current and future-state processes, contributing to a 15% reduction in approval cycle times.
- Developed 8+ Power BI dashboards to monitor project KPIs, providing leadership with real-time insights to support data-driven decisions.
- Assisted in writing and validating 15+ SQL queries to extract and verify data, ensuring 95% accuracy in regulatory and compliance reports.
- Managed project documentation in SharePoint, improving version control and reducing document retrieval time by 30%.
- Supported User Acceptance Testing (UAT) by executing 40+ test cases, helping achieve a 90% defect-free release.
- Tracked sprint progress in JIRA, updating 25+ user stories and contributing to an 85% on-time delivery rate in Agile projects.
- Prepared 10+ client-facing presentations to communicate insights and recommendations, strengthening stakeholder engagement.
- Automated 5+ recurring Excel reports using basic macros, saving the analytics team 4+ hours per week.
Business Analyst Intern
CRED
Mumbai, India
04.2020 - 06.2021
- Documented 50+ business requirements in Word, translating business needs into clear functional specifications and reducing development ambiguities by 25%.
- Designed 15+ process flow diagrams in Visio to map current workflows, helping stakeholders identify 3 key operational bottlenecks for improvement.
- Built 20+ interactive Power BI dashboards to monitor monthly user engagement metrics, enabling product managers to make data-driven decisions.
- Wrote and executed 30+ SQL queries to analyze customer behavior data, supporting the optimization of 2 high-impact marketing campaigns.
- Maintained centralized project documentation in Confluence, improving knowledge sharing and reducing new hire onboarding time by 40%.
- Executed 50+ UAT test cases, ensuring system functionality and achieving a 95% pass rate before release.
- Improved file organization in SharePoint, enhancing document accessibility and saving cross-functional teams 5+ hours per week.
- Automated basic data cleaning processes in Excel, reducing reporting errors by 30% for the finance team.
- Tracked 15+ user stories in JIRA to monitor sprint progress, contributing to an 80% sprint completion rate.
- Presented monthly project updates to leadership, ensuring clear communication and alignment during business review meetings.
Education
MBA - Business Analytics
New York Institute of Technology
Manhattan, NY04-2025
MBA - Finance
Vishwa Vishwani School of Business
Hyderabad, India12-2021
Skills
Business Analysis & Documentation: Business Requirements Documentation, Functional Specifications, Process Mapping, User Story Creation, Use Case Development, Gap Analysis, Confluence Documentation, SharePoint Management
Data Analysis & Visualization: SQL Querying, Advanced Excel (Data Cleaning, PivotTables, Macros), Power BI, Data Validation, KPI Tracking, Metrics Reporting
Process Improvement: UAT Coordination, Workflow Optimization, Root Cause Analysis, Lean Methodologies, Test Case Development
Domain Expertise: Retail/E-commerce Analytics, Financial Services, CRM Systems, Vendor Management
Agile & Project Management: JIRA Administration, Sprint Planning, Backlog Grooming, Stakeholder Management, Risk Assessment, Cross-functional Collaboration
Technical Proficiency: API Documentation (Postman), UML Diagramming, Data Modeling, PowerPoint, Visio, Basic Python (Pandas)
Business Development & Operations: Market Research, Competitive Analysis, Client Proposals, Sales Analytics, Contract Negotiation
Soft Skills & Leadership: Stakeholder Communication, Workshop Facilitation, Team Training, Presentation Skills, Negotiation, Data-Driven Decision Making
Languages
English
Telugu
Hindi
Timeline
Business Analyst
Community Dreams Foundation
08.2025 - Current
Business Analyst
Deloitte
06.2021 - 07.2023
Business Analyst Intern
CRED
04.2020 - 06.2021
MBA - Business Analytics
New York Institute of Technology
MBA - Finance
Vishwa Vishwani School of Business