Chandry Morillo
13315 Marble Sands Court,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
CTC Transport Service, LLC
10.2019 - 03.2023
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
- Increased efficiency and team productivity by promoting operational best practices.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Identified and resolved discrepancies and errors in customer accounts.
- Sought ways to improve processes and services provided.
- Responded proactively and positively to rapid change.
Legal Assistant
Claudia Ima, Esq.
08.2017 - 01.2018
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Revised and finalized letters, briefs, and memos.
Education
License - Cosmetology
Florida Massage And Beauty School
Tampa, FL05.2024
High School Diploma -
Colegio Inmaculado Corazon De Maria
La Romana, DR07.2008
Skills
- Account updating
- Scheduling
- Consultative Sales
- Paperwork Processing
- Product Knowledge
- Complaint resolution
- Data Entry
- Problem Resolution
- Customer Service
- Computer Proficiency
- Filing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
My one and only interest in any new job position is to provide a excellent experience and satisfaction to the client
Timeline
Customer Service Representative
CTC Transport Service, LLC
10.2019 - 03.2023
Legal Assistant
Claudia Ima, Esq.
08.2017 - 01.2018
License - Cosmetology
Florida Massage And Beauty School
High School Diploma -
Colegio Inmaculado Corazon De Maria
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