Chandy Swope
Lawson,MO
Summary
Resourceful Sales Counselor known for high productivity and efficient task completion. Specialize in client relationship management, strategic sales planning, and effective communication techniques. Excel in negotiation, empathy, and adaptability to meet diverse client needs and drive successful outcomes. Committed to leveraging these skills to contribute positively to team goals and exceed sales targets.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Pre-Need Counselor
Home Steaders Life Co - Lindley Funeral Homes
Chillicothe, Missouri
03.2024 - 12.2025
- Facilitated pre-need arrangements by guiding families through options, ensuring informed decision-making and emotional support.
- Developed personalized plans by assessing client needs, enhancing client satisfaction and trust in services provided. Through meticulously documentation and transparent communication, ensured every detail was recorded and easily accessible when needed.
- Provides aftercare for each family every time.
Pre-Planning Advisor
SCI
Kansas City, US
03.2022 - 03.2024
- Pre-Planning Advisor for SCI Funeral Homes in the Kansas City and Kansas City Metro area for pre-need funeral and cemetery arrangements.
- Developed comprehensive pre-planning strategies that enhanced client engagement and ensured timely execution of services.
Running Coach
Team RWB
Kansas City, US
03.2014 - 08.2017
- Volunteered my time to Coach Runners that were active or retired military.
Nanny/Caregiver
NANNY/BABYSITTING
12.2015 - 05.2017
- I took care of a little boy with Cerebral Palsy 24/7 for almost five years in my home while his mom was busy taking care of her father who was dying of cancer.
- We raised and treated this little boy as he was our own son.
- I loved this little boy more than anything.
Donation Service Coordinator
Midwest Transplant Network
Leawood, US
04.2010 - 04.2012
- Worked as a donation service coordinator which involved speaking on the phone with hospitals and family's about their loved ones that had passed away, and wanted to do tissue and or organ donation.
Certified Respiratory Therapist
Center Point Medical Center
Independence, US
06.2004 - 05.2010
- Worked as a Respiratory Therapist taking care of patients ranging from newborn to elderly in the ER and NICU.
Education
Associate's degree - Mortuary Science
Dallas Institute of Funeral Service
Dallas, TXAssociate's - Funeral Service Education
Stratford Career Institute
United StatesAssociate - General Studies
Metropolitan Community College Area
Kansas City, MORespiratory Therapy Degree - Respiratory Therapy
Concorde Career College
Kansas City, MOSkills
- Clerical experience
- Customer service
- Microsoft Office
- Hospital Experience
- Medication Administration
- Vital Signs
- Triage
- EMR Systems
- Medical Records
- Sales
- Presentation skills
- Pre-need arrangements
- Client communication
- Emotional support
- Needs assessment
- Aftercare services
- Personalized planning
- Documentation management
- Comprehensive strategies
- Client engagement
- Timely execution
- Family support
- Trust building
- Team collaboration
- Community outreach
- Salesforce
Certification
- BLS, 03/01/22
- ACLS, 03/01/22
- NRP, 03/01/22
- MO and KS Life Insurance License, 03/01/22
- MO Laws, Rules & Regulations License, 03/01/22
References
- Paul Thomas, Funeral Director/owner, Paul Thomas Funeral Home, 816-365-3389
- David Thomas, Funeral Director and former owner, Thomas & Associates
- Steve McFee, MD, Anesthesiologist, 816-365-3389
- Tracy Martin, Donation Service Coordinator, 816-699-2000
- Pam Cozort, LPN, Administrator @ East Wood Manor LTC, 918-533-1342
Languages
English, Fluent
Personal Information
- Authorized To Work: US
- Title: Life & Preneed Licensed Agent
Timeline
Pre-Need Counselor
Home Steaders Life Co - Lindley Funeral Homes
03.2024 - 12.2025
Pre-Planning Advisor
SCI
03.2022 - 03.2024
Nanny/Caregiver
NANNY/BABYSITTING
12.2015 - 05.2017
Running Coach
Team RWB
03.2014 - 08.2017
Donation Service Coordinator
Midwest Transplant Network
04.2010 - 04.2012
Certified Respiratory Therapist
Center Point Medical Center
06.2004 - 05.2010
Associate's degree - Mortuary Science
Dallas Institute of Funeral Service
Associate's - Funeral Service Education
Stratford Career Institute
Associate - General Studies
Metropolitan Community College Area
Respiratory Therapy Degree - Respiratory Therapy
Concorde Career College