Chanel Coleman

Work History

Calexico

08.2016 - 01.2023

Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Engaged in multiple job positions to ensure that the restaurant was operating successfully.
Entry level bartending experience
6 year hosting and catering experience

Buddys Pizza

11.2019 - 06.2022

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Worked closely with shift manager to solve problems and handle customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Giordano's Pizza

10.2018 - 06.2019

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Used POS system to enter orders, process payments and issue receipts.
Operated cash register to record transactions accurately and efficiently.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Informed servers of newly seated parties for speedy service.
Documented reservations and communicated changes to guests.

Old Navy

10.2015 - 01.2016

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.

Forever 21

11.2014 - 08.2015

Worked alongside retail representatives to enhance product presentations and advertising collateral.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Restock and reorganized racks and garment tables
labeled and packaged damaged items for loss prevetion