Summary
Overview
Work History
Education
Skills
Timeline
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Chanel Terry

Charlotte,NC

Summary

Dynamic administrative professional with a proven track record at InsureTax NC and A Step Ahead Driving School, excelling in data entry and customer follow-up. Adept at streamlining processes to enhance efficiency, while maintaining a professional demeanor. Skilled in managing multi-line phone systems and fostering positive customer interactions, ensuring a welcoming environment for all clients.

Overview

1
1
year of professional experience

Work History

Administrative Clerk

A Step Ahead Driving School
05.2024 - Current
  • Communicated with customers via phone and email to confirm appointments.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Arranged meetings and appointments and updated records to assist management and driving instructors.

Administrative Assistant

InsureTax NC
01.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Used Intuit ProSeries to input and track tax information.

Education

No Degree - Cambridge International Education - Honors Program

Hopewell High School
Huntersville, NC
06-2026

Skills

  • Data entry

  • Customer follow-up

  • File organization

  • Records maintenance

  • Telephone skills

  • Tech-Savvy

  • Professional demeanor

Timeline

Administrative Clerk

A Step Ahead Driving School
05.2024 - Current

Administrative Assistant

InsureTax NC
01.2024 - Current

No Degree - Cambridge International Education - Honors Program

Hopewell High School

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