Chanel Williams
Tempe,AZ
Overview
2
2
years of professional experience
Work History
Benefits Specialist
Globe Life Liberty National
05.2023 - Current
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Checked employees' benefits enrollment for accuracy and inputted all data into [Software].
- B2B Sales/ Individual Sales
Inventory Manager
Ganem Jewelers
05.2022 - 12.2022
- Created and updated regular inventory reports and records.
- Ensured accuracy of invoices/memos
- Collected EOD via POs system to ensure accuracy of payments
- Created product description and sku #
- Fulfillment of special orders/ wholesales
- Secured dropshipping via Brinks/ UPS
- Oversaw location transfers and splits
- Coordinated with sales team to make sure monthly goals were met
Senior Administrator
The Cerebrean Group LLC
03.2021 - 04.2022
- Opening/ Closing duties
- Updated E- commerce websites with daily deals/ discounts
- Assisted with content management systems/ Analytics
- Trained and developed new employees at multiple storefronts on POS systems.
- Tracked inventory levels via spreadsheets
- Answered incoming calls over multi-line system.
- Kept office operations running smoothly by providing effective leadership and administrative skills.
- Delegated tasks, monitored compliance and implemented performance improvement plans.
Education
AJP - Gemology
Gemological Institute of America
Carlsbad, CA06.2019
Skills
- Customer Service
- Operations Management
- Direct Marketing
- Life Insurance Sales
- Networking
- Cross-Promote Products
Timeline
Benefits Specialist
Globe Life Liberty National
05.2023 - Current
Inventory Manager
Ganem Jewelers
05.2022 - 12.2022
Senior Administrator
The Cerebrean Group LLC
03.2021 - 04.2022
AJP - Gemology
Gemological Institute of America