Summary
Work History
Education
Skills
Timeline
Generic

Chanel Winchester

San Francisco,CA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Lazy Dog Restaurant & Bar. Proven ability to enhance guest engagement and satisfaction through attentive service and effective team collaboration. Skilled in cash handling and menu memorization, consistently contributing to a positive dining experience and repeat business.

Work History

Server

Lazy Dog Restaurant & Bar
San Mateo, CA
2024 - 2024
  • Contributed to team efforts during peak hours, ensuring smooth operations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Jacks Restaurant And Bar
San Mateo, CA
2024 - 2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and presentation.
  • Managed multiple tables, prioritizing guest needs for optimal dining experience.
  • Assisted in training new servers on menu offerings and service protocols.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Processed customer orders accurately using point-of-sale system.

Server

Gyu-Kaku
San Mateo, CA
2017 - 2017
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

High School Diploma -

San Mateo High School
San Mateo, CA
05.2008

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • Menu memorization
  • Food running
  • Team collaboration

Timeline

Server

Lazy Dog Restaurant & Bar
2024 - 2024

Server

Jacks Restaurant And Bar
2024 - 2024

Server

Gyu-Kaku
2017 - 2017

High School Diploma -

San Mateo High School