Chanika Swopes
Grandview,Missouri
Summary
Attentive Customer Service Representative with 10 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Overview
8
8
years of professional experience
Work History
Customer Service
The Dream Works
04.2015 - 06.2023
- Provided superior and individualized customer service.
- Collaborated with other areas to provide quality, seamless customer service.
- Coordinated with regional service teams to resolve customer service issues.
- Displayed very good communication and customer service skills.
Skills
- Computer Proficiency
- Performance Monitoring
- Positive Attitude
- CRM Software Usage
- Problem Solving
- Effective Communication
- Time Management
- Multitasking Abilities
- Telephone Etiquette
- Attention to Detail
- Team Collaboration
- Conflict Resolution
- Decision Making
- Interpersonal Skills
- Active Listening
Timeline
Customer Service
The Dream Works
04.2015 - 06.2023
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