Chanoa Willis
Dayton,OH
Summary
BSL certified, completed comprehensive phlebotomy training program at Encore. Skilled in accurate specimen collection and processing, with strong communication abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
CompuNet
01.2024 - 08.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Nutrition Service Associate
Miami Valley Hospital
03.2023 - Current
- Deliver trays in a timely manner
- Greet patients with a smile
- Verify if the patient is getting the correct tray
- Collaborate with the clinical nutrition team to identify and address specific dietary needs of patients, ensuring optimal care and treatment outcomes
- Implement and maintain food safety standards in accordance with hospital regulations to ensure patient health and satisfaction
- Maintain accurate records of patient dietary preferences and restrictions to ensure personalized and effective meal delivery
Cashier
Burlington Stores
07.2022 - 01.2023
- Maintain a positive attitude and provide exceptional customer service to enhance the overall shopping experience for customers at the checkout
- Conduct price checks for customers to ensure accurate pricing at all times
- Efficiently handle cash transactions to ensure accurate and timely processing of customer payments, fostering trust and loyalty with every interaction
- Effectively handle and resolve customer complaints or issues at the checkout, ensuring customer satisfaction and loyalty to Burlington Stores
- Collaborate with the store management team to identify opportunities for process improvement and contribute innovative ideas to enhance the efficiency of cashier operations
- Support loss prevention efforts by adhering to all cash handling and security procedures, minimizing risks of theft and fraud within the store
Stower/Picker
Amazon Warehouse
09.2022 - 10.2022
- Optimize stowing and picking processes by implementing innovative strategies to increase efficiency and reduce errors in package handling
- Implementing efficient inventory management strategies to optimize warehouse space and enhance productivity
- Develop and implement continuous training programs for stowers and pickers to enhance their skills and knowledge, ultimately improving productivity and accuracy in the warehouse operations
- Collaborate with the safety team to identify and address potential hazards in the warehouse environment, ensuring a safe work environment for all employees
Order Picker
Walmart
12.2021 - 10.2022
- Implementing efficient order picking strategies to minimize errors and maximize productivity, ensuring timely fulfillment of customer orders
- Utilize inventory management systems to track and organize pick orders efficiently, ensuring accurate and timely fulfillment for Walmart customers
- Utilizing inventory management systems to track stock levels and reduce waste, contributing to cost savings for the employer
- Collaborate with the supply chain team to identify opportunities for process improvements in order picking, leading to cost savings and enhanced customer satisfaction for Walmart
Package Sorter
Amazon Warehouse fulfillment
08.2021 - 12.2021
- Implement lean principles to optimize packaging and sorting processes for increased efficiency and reduced waste, contributing to cost savings and improved customer satisfaction at Amazon Warehouse fulfillment
- Implement efficiency measures to streamline package sorting processes and reduce fulfillment times
- Identify opportunities for cross-training among package sorters to enhance team flexibility and overall productivity, leading to reduced bottlenecks and improved order fulfillment at Amazon Warehouse fulfillment
- Collaborate with the quality control team to ensure that all packages are accurately sorted and in compliance with Amazon's standards, maintaining a high level of customer satisfaction and reducing the risk of errors or returns
- Collaborate with the safety department to ensure that all package sorting processes are in compliance with Amazon's safety standards, reducing the risk of workplace accidents and promoting a safe working environment at Amazon Warehouse fulfillment
Education
High school diploma -
Hamilton High School
Hamilton, OH05.2020
Skills
L
- Blood Sampling
- Phlebotomy
- Venipuncture
- Organizational Skills
- Specimen Collection / Processing
Certification
- Phlebotomy License, Encore Care Association
- BLS Certification, Encore Care Association
Timeline
Phlebotomist
CompuNet
01.2024 - 08.2024
Nutrition Service Associate
Miami Valley Hospital
03.2023 - Current
Stower/Picker
Amazon Warehouse
09.2022 - 10.2022
Cashier
Burlington Stores
07.2022 - 01.2023
Order Picker
Walmart
12.2021 - 10.2022
Package Sorter
Amazon Warehouse fulfillment
08.2021 - 12.2021
High school diploma -
Hamilton High School
- Phlebotomy License, Encore Care Association
- BLS Certification, Encore Care Association
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