Chanse Chou

Engage with consumers through means of outbound and inbound calls, to assist debtors with delinquent accounts.

Assisted consumers with prescription medicine orders, refills, and inquiries through means of inbound calls.

Completing quality review of assigned work as part of finalizing product. Completing data entry and/or appropriate forms to document patients’ benefits coverage.

Assisting with inbound calls from military veterans and family beneficiaries, and healthcare providers.

Provide assistance and supervision to special-needs clients in the areas of living skills, verbal encouragement, and therapeutic recreation..

Assisting with inbound calls from healthcare providers and facilities.

Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.