Chantal Erie
Harker Heights,TX
Summary
Multi-faced, efficient and reliable administrative specialist with 10+ years of business experience. Self motivated mature professional with diversified skill set covering administrative support, client relations and accounting ; superior interpersonal, phone and digital communication skills. Extensive experience in providing exceptional customer service and administrative support. Strong ability to work independently as well as part of a team. Seeking a remote work position.
Overview
19
19
years of professional experience
1
1
Language
Work History
Project Coordinator & Admin Assistant
Brightland Homes, Formely Gehan Homes
04.2019 - 07.2023
- Reviewed new contracts daily
- Entered information in JDE and Build Pro databases
- Created folders for the builders
- Applied and delivered the city permits with expediency
- Successfully work remotely without any impact on workload
- Supported the division's needs by facilitating construction of new Homes
- Created Purchase orders
- Administrative Assistant to the Sales department:
- Contacted utility providers to ensure that the utilities are under the new homeowner's name
- Created spreadsheet listing all the information relevant to the utility providers
- Kept track of utility transfers per community and addresses
Accounting Specialist
Workers Assistance Program, Inc
01.2014 - 10.2019
- Coded, posted and received payment using Great Plains software
- Printed and coded internal employees travel vouchers
- Created requisitions for current in-house invoices
- Performed necessary accounts and bank reconciliations in Great Plains accounting software
- Responsible for remote scanning incoming checks in bank accounts
- Produced spreadsheets bi-monthly for the purpose of paying field and in-house affiliates
- Created all spreadsheets reports using excel
- Checked, verified and processed requisitions from invoices
- Set up and updated customer accounts with interactions, payment and personal information
- Responsible for the monthly purchase of office supplies
- Coded and created at least 30 purchase orders each day using Great Plains accounting software
- Generated and finalized Purchase orders.
Claims Manager
Workers Assistance Program, Inc
01.2012 - 01.2014
- Point of contact for Affiliates Claims
- Compiled, organized and reviewed incoming claims paperwork to assure accuracy
- Authorized payments for contract counselors and affiliates in the field
- Resolved problems regarding affiliate’s payment of claims by returning and following up on affiliate’s phone calls and/or emails
- Problem solved issues and invoices
- Checked batches for errors
- Trained in-house counselors in claims data entry
- Provided reception coverage as needed
- Generated monthly claims billing report and quarterly Board meeting report
- Coordinated monthly Claims/accounting meeting
- Assistant office manager responsible for the ordering of office and ink supplies
- Kept track of needed supplies, created requisitions and placed orders
- Created recurring requisitions
- Updated the Standard Operating Procedures for the claim department and the receptionist position
- Initiated a paperless process with the scanning and uploading of records.
- Cultivated productive relationships with stakeholders, facilitating claims lifecycle.
- Documented and communicated timely claims information while supporting accurate outcomes.
- Gathered sensitive information to update customer profiles and help with appeals process.
- Determined proper course of action for claims processing.
Administrative Assistant/Claims Specialist
Workers Assistance Program, Inc
01.2006 - 01.2012
- Provided administrative support to company employees, including copying, faxing and file management
- Performed Data entry of claims/accounts payable
- Responsible for the research and ordering of Office supplies
- Created training modules for new hires
- Greeted incoming clients in a professional manner and provided friendly, knowledgeable assistance
- Answered telephone inquiries from clients, vendors and the public
- Managed incoming and outgoing calls while recording accurate messages
- Opened and properly distributed incoming mail
- Kept the reception area clean and neat to give visitors a positive impression of the company.
Administrative assistant
Heart Hospital of Austin
01.2005 - 01.2006
- Used secretarial skills to assist program coordinator with filing, answering phone, taking messages, inputting data via computer, greeting visitors, preparing financial reports, creating process documents, producing and mailing pre-visit and post-visits packets to patients, handling the ordering of supplies
- Responsible for accounts receivable weekly and monthly
- Prepared Medical files for new patients
- Handled the scheduling of patients via phone and email (using MS access)
- Assisted nurses by escorting patients to tests, taking specimens to the lab, cleaning examination rooms, serving meals and other various duties
- Kept reception area clean and tidy.
Education
Bachelor Degree (unfinished) - Art, Sociology
Texas State University
San Marcos, TXAssociate degree - Liberal Arts
Austin Community College
Austin, TXSkills
- Experienced in Microsoft suite of tools
- Working knowledge of Oracle,Quickbooks & Google Docs
- Great Plains Accounting software
- JDE Homebuilding Module competency
- Familiar with HIPPAA rules and regulations
Languages
French
Native or Bilingual
Interests
Art & watching sci-fi movies
Similar Profiles
Tricia SowersTricia Sowers
New Home Sales Consultant at Gehan Homes Ltd. / Brightland HomesNew Home Sales Consultant at Gehan Homes Ltd. / Brightland Homes
Mark McKenzieMark McKenzie
Director of Information Technology at Brightland Homes (Gehan Homes Ltd.)Director of Information Technology at Brightland Homes (Gehan Homes Ltd.)
Timothy HuntTimothy Hunt
New Home Sales Consultant at Brightland HomesNew Home Sales Consultant at Brightland Homes