Chantal Erie
Harker Heights,TX
Summary
Multi-faced, efficient and reliable administrative specialist with 10+ years of business experience. Self motivated mature professional with diversified skill set covering administrative support, client relations and accounting ; superior interpersonal, phone and digital communication skills. Extensive experience in providing exceptional customer service and administrative support. Strong ability to work independently as well as part of a team. Seeking a remote work position.
Overview
19
19
years of professional experience
1
1
Language
Work History
Project Coordinator & Admin Assistant
Brightland Homes, Formely Gehan Homes
2019.04 - 2023.07
- Reviewed new contracts daily
- Entered information in JDE and Build Pro databases
- Created folders for the builders
- Applied and delivered the city permits with expediency
- Successfully work remotely without any impact on workload
- Supported the division's needs by facilitating construction of new Homes
- Created Purchase orders
- Administrative Assistant to the Sales department:
- Contacted utility providers to ensure that the utilities are under the new homeowner's name
- Created spreadsheet listing all the information relevant to the utility providers
- Kept track of utility transfers per community and addresses
Accounting Specialist
Workers Assistance Program, Inc
2014.01 - 2019.10
- Coded, posted and received payment using Great Plains software
- Printed and coded internal employees travel vouchers
- Created requisitions for current in-house invoices
- Performed necessary accounts and bank reconciliations in Great Plains accounting software
- Responsible for remote scanning incoming checks in bank accounts
- Produced spreadsheets bi-monthly for the purpose of paying field and in-house affiliates
- Created all spreadsheets reports using excel
- Checked, verified and processed requisitions from invoices
- Set up and updated customer accounts with interactions, payment and personal information
- Responsible for the monthly purchase of office supplies
- Coded and created at least 30 purchase orders each day using Great Plains accounting software
- Generated and finalized Purchase orders.
Claims Manager
Workers Assistance Program, Inc
2012.01 - 2014.01
- Point of contact for Affiliates Claims
- Compiled, organized and reviewed incoming claims paperwork to assure accuracy
- Authorized payments for contract counselors and affiliates in the field
- Resolved problems regarding affiliate’s payment of claims by returning and following up on affiliate’s phone calls and/or emails
- Problem solved issues and invoices
- Checked batches for errors
- Trained in-house counselors in claims data entry
- Provided reception coverage as needed
- Generated monthly claims billing report and quarterly Board meeting report
- Coordinated monthly Claims/accounting meeting
- Assistant office manager responsible for the ordering of office and ink supplies
- Kept track of needed supplies, created requisitions and placed orders
- Created recurring requisitions
- Updated the Standard Operating Procedures for the claim department and the receptionist position
- Initiated a paperless process with the scanning and uploading of records.
- Cultivated productive relationships with stakeholders, facilitating claims lifecycle.
- Documented and communicated timely claims information while supporting accurate outcomes.
- Gathered sensitive information to update customer profiles and help with appeals process.
- Determined proper course of action for claims processing.
Administrative Assistant/Claims Specialist
Workers Assistance Program, Inc
2006.01 - 2012.01
- Provided administrative support to company employees, including copying, faxing and file management
- Performed Data entry of claims/accounts payable
- Responsible for the research and ordering of Office supplies
- Created training modules for new hires
- Greeted incoming clients in a professional manner and provided friendly, knowledgeable assistance
- Answered telephone inquiries from clients, vendors and the public
- Managed incoming and outgoing calls while recording accurate messages
- Opened and properly distributed incoming mail
- Kept the reception area clean and neat to give visitors a positive impression of the company.
Administrative assistant
Heart Hospital of Austin
2005.01 - 2006.01
- Used secretarial skills to assist program coordinator with filing, answering phone, taking messages, inputting data via computer, greeting visitors, preparing financial reports, creating process documents, producing and mailing pre-visit and post-visits packets to patients, handling the ordering of supplies
- Responsible for accounts receivable weekly and monthly
- Prepared Medical files for new patients
- Handled the scheduling of patients via phone and email (using MS access)
- Assisted nurses by escorting patients to tests, taking specimens to the lab, cleaning examination rooms, serving meals and other various duties
- Kept reception area clean and tidy.
Education
Bachelor Degree (unfinished) - Art, Sociology
Texas State University
San Marcos, TXAssociate degree - Liberal Arts
Austin Community College
Austin, TXSkills
- Experienced in Microsoft suite of tools
- Working knowledge of Oracle,Quickbooks & Google Docs
- Great Plains Accounting software
- JDE Homebuilding Module competency
- Familiar with HIPPAA rules and regulations
Languages
French
Native or Bilingual
Interests
Art & watching sci-fi movies
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