Insightful Sales Counselor with 19 years of New Home Sales experience. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals.
Overview
33
33
years of professional experience
Work History
New Home Sales Consultant
Gehan Homes Ltd. / Brightland Homes
Houston, TX
2019.05 - 2024.03
Effectively managed sales generated by utilizing model homes, local resources and realtor relationships.
Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
Engaged weekly with management teams, construction contractors, and clients to communicate and evaluate project status results.
Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.
Supported other team members by providing assistance when needed.
New Home Sales Counselor
K Hovnanian Homes
Houston, TX
2011.05 - 2019.04
Maintained updated knowledge of current market trends in order to better inform customers when making decisions on purchasing a new home.
Resolved customer complaints promptly while maintaining a professional demeanor at all times.
Ensured timely delivery of purchased homes by coordinating with contractors and vendors during construction process.
Assisted customers in selecting a home that meets their needs, budget, and lifestyle requirements.
Prepared sales contracts for new home purchases and negotiated closing terms with buyers.
Greeted potential buyers and provided them with information on the different models of homes available.
Conducted follow-up calls to ensure customer satisfaction after purchase of a new home.
Sales Associate
Ryland Homes
Jacksonville, FL
2005.01 - 2009.01
Provide excellent communication skills and maintain high level of customer satisfaction during building process.
Insurance and Bank Specialist
State Farm Insurance
2002.01 - 2004.01
Policies for Homeowners, Vehicle, and Life Insurance.
Owner / Operator
Sowers Incorporated
1998.01 - 2002.01
Managed over $1 million inventory
Supervised, trained, and motivated sales personal.
Delivered excellent customer service to clients and fellow employees.
Rental Sales Agent
Avis Rent A Car
1991.01 - 1998.01
Customer Service Lead Agent
Processed car rentals, returns, and balanced all cash drawers.
Education
Nathan B. Forrest High School
01.1990
Skills
CRM HubSpot
Negotiation
Sales Management
Salesforce
Lasso
Personal Information
Title: Sales Consultant
Accomplishments
2019 Customer Satisfaction Team Member of the Year - Gehan Homes / Brightland Homes
2020 Customer Satisfaction Team Member of the Year - Brightland Homes
Timeline
New Home Sales Consultant
Gehan Homes Ltd. / Brightland Homes
2019.05 - 2024.03
New Home Sales Counselor
K Hovnanian Homes
2011.05 - 2019.04
Sales Associate
Ryland Homes
2005.01 - 2009.01
Insurance and Bank Specialist
State Farm Insurance
2002.01 - 2004.01
Owner / Operator
Sowers Incorporated
1998.01 - 2002.01
Rental Sales Agent
Avis Rent A Car
1991.01 - 1998.01
Nathan B. Forrest High School
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