Chantal Natasha Velasquez-Gomez
Sacramento,CA
Summary
Quality control professional with commitment to maintaining high standards and achieving consistent results. Experienced in identifying and addressing quality issues through detailed inspection processes and problem-solving. Known for reliability, adaptability, and strong skills.
Overview
7
7
years of professional experience
Work History
Sales Associate/Benefit Advisor
Prime Time Nutrition
Sacramento, CA
07.2022 - 10.2022
- Maintained up-to-date knowledge of product offerings and industry trends
- Assisted customers in selecting nutritional products to individual needs
- Managed inventory levels to ensure availability of popular items
- Processed transactions accurately using POS systems
- Work together with team members to provide an excellent customer service experience
- Trained new team members on product knowledge and sales techniques
- Resolved customer inquiries in English and Spanish
- Advised clients on benefits eligibility and enrollment process.
Seasonal Photography Sales Associate
Cherry Hill Programs
Sacramento, CA
11.2019 - 12.2019
- Assisted customers in selecting products, improving overall shopping experience.
- Maintained product displays and ensured inventory accuracy through audits.
- Process transactions efficiently using POS systems
- Working with team members to meet sales targets
- Provide excellent customer service
- Translate for team members
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Quality Control Specialist
BSN Sports
McClellan Park, CA
10.2022 - Current
- Worked on quality inspections on finished product to ensure we follow certain instructions & specifications.
- Teamed up with production teams to spot areas for quality improvement
- Trained staff on quality control processes
- Navigate SAP tools
- Amazon shipping procedures
- BSN Admin experienced
- Packing & Shipping expert
- Closing out orders
- Navigating production schedules
- MTS expert along with MTS Olympic Water Polo
- Sending production numbers/end of day report
- Creating MTS & Standard BOD's
- Ensuring on-time delivery for prioritized orders
- Scan audits
- Ordering replacements
- Ability to correctly read mock-ups
- Spray out defects
- Location tracking lost packages
- Trimming embroidery
- Organized embroidery inventory
- Printing DTF transfers
- Cutting & grouping DTF
- Using standard heat pressing procedures
- Creating LPNs for Sideline
- Quality Control in Sideline
- Scanning in & out of put-wall in Sideline
- Sign for approval on Screen Print & Embroidery orders
- Catcher for Screen Print
- Taping screens for Screen Print
- Assist Sales Pros & Manager on any questions or help processing orders
- Scan & put away & scan blanks for receiving
- Staging orders
Education
High School Diploma -
Grant Union High School
Sacramento, CA06.2022
Skills
- Microsoft Office Suite Proficient
- Fluent bilingual (English & Spanish)
- Google workspace Proficient
- Data Entry
- Time management and multitasking
- Office Organization
- Email communication
- Customer service
- Problem-solving
- SAP experience
- Attention to detail
- Time management
- Reliability
- Task prioritization
- Professionalism
- Adaptability
Timeline
Quality Control Specialist
BSN Sports
10.2022 - Current
Sales Associate/Benefit Advisor
Prime Time Nutrition
07.2022 - 10.2022
Seasonal Photography Sales Associate
Cherry Hill Programs
11.2019 - 12.2019
High School Diploma -
Grant Union High School