Dynamic and reliable professional with a clean driving record and extensive experience at Uber/ Lyft. Proven ability to manage time effectively while ensuring exceptional customer service. Skilled in problem-solving and maintaining safety protocols, consistently achieving timely clients drop off and fostering strong client relationships. Committed to upholding high standards in all aspects of work.
Hi, I’m
Chantal Okelola
Corinth,TX
Summary
Overview
11
years of professional experience
Work History
Uber/ Lyft
Driver
01.2019 - Current
Job overview
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed all relevant traffic laws and safety regulations.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Parkland Memorial Hospital
Health Unit Coordinator
08.2022 - 10.2024
Job overview
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Responded to patient call lights to expedite appropriate follow-through.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
- Provided concierge service to assist patients and families and direct them to available resources.
- Coordinated successful discharges from the facility by liaising with other departments and ensuring necessary paperwork was completed promptly.
- Provided care for 18 patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
Parkland Memorial Hospital
Patient Care Technician
06.2014 - 08.2022
Job overview
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Implemented infection control protocols, contributing to safer hospital environment.
- Supported needs of 18 patients in Medicine Hospitalist Unit.
Education
Northlake CollegeDallas, TX
No Degree from Nurse Student / Did Not Graduate
University Overview
NewBurgh College of The Bible Newburgh, IN
Bachelor of Art in Theology from Theology
01-2018
University Overview
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- Flexible schedule
Languages
French
Native or Bilingual
Timeline
Health Unit Coordinator
Parkland Memorial Hospital
08.2022 - 10.2024
Driver
Uber/ Lyft
01.2019 - Current
Patient Care Technician
Parkland Memorial Hospital
06.2014 - 08.2022
Northlake College
No Degree from Nurse Student / Did Not Graduate
NewBurgh College of The Bible
Bachelor of Art in Theology from Theology
Certification
HIPAA, and Bloodborne Pathogen.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
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