Self-motivated professional with over 14 years in service support. Known for strong teamwork, problem-solving, and time management skills. Committed to efficient operations and continuous improvement.
Overview
22
22
years of professional experience
Work History
Service Center Support/OS&D
FedEx Freight
Yakima
06.2011 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Visual Assistant
Macy's
Yakima
05.2009 - 06.2011
Assisted in visual merchandising, enhancing product presentation and customer engagement.
Collaborated with team to maintain store aesthetics and brand standards.
Developed seasonal displays, improving foot traffic and sales opportunities.
Executed inventory management tasks, ensuring accurate stock levels for displays.
Coordinated with marketing teams to align promotional materials with store visuals.
Improved product visibility by strategically reorganizing shelving and display areas.
Janitorial Supervisor
Master Janitorial Services
Yakima, WA
04.2008 - 06.2011
Supervised janitorial staff, ensuring adherence to safety and quality standards.
Developed training programs for new employees, enhancing team efficiency and performance.
Implemented inventory management systems for cleaning supplies, reducing waste and costs.
Conducted regular inspections of facilities to maintain cleanliness and compliance with regulations.
Collaborated with management to establish cleaning protocols tailored to client needs.
Resolved operational issues promptly, maintaining high service levels across multiple sites.
Manager
Euro Bagel
Yakima
07.2004 - 12.2006
Mentored junior staff, fostering professional development and knowledge sharing within the team.
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.