Malanie Aguirre
Hesperia,CA
Summary
Dependable professional with strong problem-solving and customer service skills. Proven success in fast-paced environments, delivering effective solutions through critical thinking and teamwork.
Adaptable professional known for critical thinking and strong organizational skills. Experienced in supporting service center operations and delivering positive customer experiences, ready to leverage expertise in a fast-paced environment.
Overview
17
17
years of professional experience
Work History
Service Center Support OS&D
FedEx Freight MRL- Supervisor Sasha Banks
10.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Proficiency in OS&D, Overages, Shortages, Refusals/ Returns, Non-Service Accounts, Reconsignment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
Salon Success
Kathy York 951-315-7166
01.2009 - 02.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Summit High School
Fontana, CA05-2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Verbal communication
- Organization and time management
- Decision-making
- Dependable and responsible
Timeline
Service Center Support OS&D
FedEx Freight MRL- Supervisor Sasha Banks
10.2017 - Current
Salon Success
Kathy York 951-315-7166
01.2009 - 02.2020
High School Diploma -
Summit High School