Chantal Neufischer
San Tan Valley,AZ
Summary
Detail-oriented and motivated individual with a background in risk management and insurance. Possessing a license as a Property and Casualty Producer in Arizona, currently pursuing a bachelor's degree in liberal studies with a focus on insurance. Expertise lies in insurance principles, with strong analytical and organizational abilities. Eager to contribute to a team-oriented environment while advancing expertise in the industry.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Credit Services Specialist
Apex Capital Corp
11.2018 - 05.2022
- Customer service for in house, clients, and debtors
- Annual credit reviews for debtors, running daily credit checks for clients, in house tasks for schedules and invoicing, using credit sources such as: DNBI, Ansonia, and Experian; researching and setting up new companies in M3 system, and daily miscellaneous duties for account executives and ASR departments.
Auditing Specialist
Apex Capital Corp
11.2016 - 11.2018
- Responsible for entering and auditing all schedules received, ensuring accurate processing of 500+ schedules per month with a 98% accuracy rate.
- Resolved invoice issues by identifying discrepancies and coordinating corrections, improving invoice accuracy by reducing errors by 15%.
- Efficiently handled the timely receipt of original paperwork, ensuring a 100% on-time submission rate.
- Performed various miscellaneous clerical duties, contributing to the overall department efficiency and meeting critical deadlines.
Administrative Assistant
Charles McCandless Tile, Inc
07.2016 - 10.2016
- Managed front-desk reception, handling average of 50+ calls daily, and providing excellent customer service to estimators, contractors, and suppliers like Dal-Tile and Emser.
- Maintained organized filing system, processing and filing documents weekly to ensure easy retrieval and compliance.
Utilized QuickBooks for data entry and invoice processing, ensuring timely entry of invoices. - Prepared and wrote bid proposals.
- Processed certified payroll using LCP Tracker, ensuring compliance with labor regulations for 10+ projects simultaneously.
- Handled accounts receivable, ensuring timely collection of payments, reducing outstanding receivables.
Claims Assistant
Pacific Pioneer Insurance Group
06.2015 - 06.2016
- Opened and closed claims, processing claims weekly, ensuring accurate and timely resolution.
- Managed weekly adjustor time logs, tracking 100% of adjustors’ hours to ensure compliance and payroll accuracy.
- Trained on the DMCIS system, achieving proficiency in 3 weeks and helping to streamline claim processing.
Office Services
Pacific Pioneer Insurance Group
06.2015 - 06.2016
- Relieved the switchboard receptionist, handling an average of 60+ calls daily, ensuring continuous and efficient communication across departments.
- Provided customer service to internal staff and clients.
- Logged and delivered invoices, processing and distributing invoices weekly
- Distributed and received mail, handling 500+ mail items weekly with a 100% accuracy rate
- Managed in-house customer service tasks such as restocking supplies, making copies, and preparing coffee, maintaining office supplies and inventory.
Education
Bachelor of Arts - Liberal Studies
ASU
Online12.2024
Property & Casualty Insurance Course - Property And Casualty
Kaplan Financial Education
Online08.2023
Associate degree in Risk Management and Insurance - Insurance And Risk Management
Rio Salado Community College
Online01.2022
High School Diploma -
Valley Christian HS
Cerritos, CA01.2009
Certification
- Property and Casualty License of Arizona 8/2024
Timeline
Credit Services Specialist
Apex Capital Corp
11.2018 - 05.2022
Auditing Specialist
Apex Capital Corp
11.2016 - 11.2018
Administrative Assistant
Charles McCandless Tile, Inc
07.2016 - 10.2016
Claims Assistant
Pacific Pioneer Insurance Group
06.2015 - 06.2016
Office Services
Pacific Pioneer Insurance Group
06.2015 - 06.2016
Bachelor of Arts - Liberal Studies
ASU
Property & Casualty Insurance Course - Property And Casualty
Kaplan Financial Education
Associate degree in Risk Management and Insurance - Insurance And Risk Management
Rio Salado Community College
High School Diploma -
Valley Christian HS
- Property and Casualty License of Arizona 8/2024
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