Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Work Availability
Timeline
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Sasha Hope

Norton,USA

Summary

Dedicated and enthusiastic employee with a deep understanding of the Patient Services Specialist field. Eager to expand knowledge and acquire new skills to benefit personal growth and contribute to team success. Strong aptitude for administrative tasks, building relationships, and problem-solving, making me well-equipped to excel in this role.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Credit Services Specialist

Huntington Bank
05.2020 - Current
  • Establishes and maintains files relating to collection activities
  • Recommends action for management decisions in dealing with repossessions, litigation action, and/or foreclosure
  • Arranges for appropriate bank and/or legal action based on account analysis and as directed by manager

Cashier/Sales Associate

JCPenney
10.2019 - 05.2020
  • Customer Service & Sales
  • Models and holds team accountable for delivering outstanding customer service
  • Actively listens to customer issues to resolve problems
  • Demonstrates WORTH behaviors consistently
  • Partners with other team members when additional support is needed

Cashier

Walmart
04.2016 - 10.2018
  • Operate cash register, process transactions accurately and issues receipts
  • Assist with go backs while maintaining cleanliness of store

Account Representative

Signet Jewelers
09.2016 - 09.2017
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Contacted customers to assess satisfaction and current needs.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

High School Diploma -

Buchtel High School
Akron, OH

Skills

  • Customer Transaction Management
  • Customer/Client Support
  • Service delivery optimization
  • Service scheduling
  • Detailed Account Evaluation
  • Professional Phone Communication
  • Skilled in Microsoft Office Applications

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Credit Services Specialist

Huntington Bank
05.2020 - Current

Cashier/Sales Associate

JCPenney
10.2019 - 05.2020

Account Representative

Signet Jewelers
09.2016 - 09.2017

Cashier

Walmart
04.2016 - 10.2018

High School Diploma -

Buchtel High School

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Sasha Hope