Chante Hebert
Haslet,TX
Summary
Operational leader with direct, practical experience managing teams under pressure in highly regulated environments. Demonstrates a track record of success in driving safety and compliance standards, empowering the team through coaching, handling incidents, and ensuring the continuation of operations. Noted for exercising good judgment, making decisions calmly, and taking responsibility in situations of high tempo. Looking for a supervisory or managerial position in which leadership, process control, and staff development are essential.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Transportation Security Officer (TSO)
Transportation Security Administration (TSA)
Haslet, Texas
04.2023 - Current
- Lead the shift as the foremost authority, maintaining readiness of operations, safety compliance, and conformity to federal regulations.
- Provide guidance and encouragement to the Transportation Security Officers throughout their daily activities, supplying them with direction, correction, and on-the-spot coaching.
- Observe the flow of work, the presence of staff, and the efficiency of the checkpoint to ensure that the operations run smoothly under conditions of limited time.
- Resolve the issues related to operations, ensure the safety of individuals, and respond to the situations escalated using your good judgment and professionalism.
- Participate in the training and facilitation of new officers, helping them learn the procedures, understand the expectations, and become familiar with the performance standards.
- Write the details of the incidents, the observations, and the irregularities without any doubts in your memory, and in a professional manner.
- Be the link of communication between the frontline staff and leadership during events of great impact.
Education
Associate of Science - Business Administration
Southern New Hampshire University
Manchester, NH02-2022
Skills
- Team leadership and accountability
- Safety and compliance enforcement
- Incident response and decision making
- Training, coaching, and mentorship
- Process adherence and quality control
- Conflict de-escalation
- Operational monitoring
- Documentation and reporting
- Cross-team communication
- Policy interpretation and enforcement
Certification
Osha 40 (ongoing)
Timeline
Transportation Security Officer (TSO)
Transportation Security Administration (TSA)
04.2023 - Current
Associate of Science - Business Administration
Southern New Hampshire University