Sulamita Sobchuk
Rochester
Summary
Vigilant Transportation Security Officer known for high productivity and efficient task completion. Skilled in threat assessment, passenger screening, and security technology operation. Excel in communication, problem-solving, and teamwork, ensuring safety protocols are upheld with professionalism and precision. Ready to contribute to secure travel environments through focused attention to detail and proactive security measures.
Overview
4
4
years of professional experience
Work History
Transportation Security Officer (TSO)
VMD CORP
Rochester
11.2024 - Current
- Screen passengers and baggage for prohibited items using metal detectors, x-ray machines and body scanners.
- Conduct thorough inspections of carry-on items as per safety protocols.
- Communicate effectively with travelers regarding security procedures and requirements.
- Utilized problem solving skills to deescalate difficult customer service encounters.
- Communicated effectively with team members while performing duties under pressure.
Team Leader Manager
Chick-fil-A
Rochester
03.2021 - 10.2024
- Supervised and supported team members during shifts to ensure efficient service and high customer satisfaction.
- Trained new employees on company policies, food safety procedures, and daily operations.
- Monitored inventory levels and placed new orders weekly to ensure product availability to prevent stockouts.
- Adapted to high-pressure situations during peak hours while maintaining speed and accuracy.
Crew Team Member
Casa Saratoga
Rochester
08.2021 - 01.2022
- Collaborated with team members to ensure efficient daily operations and meet customer needs.
- Provided excellent customer service by warmly greeting customers, answering questions and creating a positive shopping experience.
- Received orders, prepped meals, and collected payments
Education
Certificate of Completion - Security
Federal Law Enforcement Training Center
Brunswick, GA04-2025
High School Diploma -
Penn Foster Career School
Scranton, PA01-2024
Skills
- Equipment operation
- Risk assessment
- Regulatory compliance
- Customer service and communication
- Security protocols
- Leadership and team management
- Staff training and development
- Time management and prioritization
- Situational awareness and quick decision-making
Timeline
Transportation Security Officer (TSO)
VMD CORP
11.2024 - Current
Crew Team Member
Casa Saratoga
08.2021 - 01.2022
Team Leader Manager
Chick-fil-A
03.2021 - 10.2024
Certificate of Completion - Security
Federal Law Enforcement Training Center
High School Diploma -
Penn Foster Career School
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