Summary
Overview
Work History
Education
Skills
Timeline
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Chante Stallworth Seay

Santa Barbara,CA

Summary

Dynamic Merchandising Manager at Survey.com with a proven track record in merchandise selection and presentation. Enhanced sales through innovative strategies and effective inventory management. Skilled in staff supervision, fostering team performance, and achieving goals. Recognized for boosting customer engagement and satisfaction while driving significant revenue growth.

Professional with comprehensive understanding of market trends and consumer behavior. Proven track record in devising and plans that align with company objectives. Known for fostering team collaboration and maintaining adaptability in dynamic environments. Skilled in inventory management and visual merchandising.

Knowledgeable with robust background in driving merchandising strategies and optimizing inventory levels. Successfully led multiple product launches, enhancing market presence and customer engagement. Demonstrated ability in analyzing sales data and collaborating with cross-functional teams to achieve business goals.

Professional in customer support with strong communication and problem-solving skills. Adept at managing inquiries, resolving issues, and ensuring customer satisfaction. Known for teamwork, adaptability, and achieving results under changing conditions. Skilled in conflict resolution, empathy, and time management.

Diligent with solid background in customer care. Adept at resolving customer issues and improving service processes. Demonstrated skills in communication and problem-solving.

Counseling professional prepared to elevate team performance and client satisfaction. History of guiding counseling teams through complex cases and developing effective intervention strategies. Emphasizes teamwork and adaptability to meet evolving needs. Skilled in leadership and communication, with focus on fostering supportive environment.

Knowledgeable with background in counseling supervision. Provided effective guidance to teams, ensuring seamless operations and improved client outcomes. Proven track record in conflict resolution and case management.

Experienced with providing comprehensive care and support to elderly individuals. Utilizes effective communication and organizational skills to manage daily activities and personal care routines. Knowledge of fostering compassionate and safe environment, ensuring well-being and dignity of clients.

Overview

15
15
years of professional experience

Work History

Merchandising Manager

Survey.com
06.2019 - Current
  • Trained and supervised merchandising team members in best practices, improving overall performance.
  • Implemented innovative visual displays that captured attention and boosted sales significantly.
  • Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
  • Increased sales by developing and implementing successful merchandising strategies.
  • Managed inventory levels effectively to minimize stock shortages and overstocks.
  • Maintained point of sale (POS) system by inputting accurate inventory information.
  • Established monthly goals and communicated performance expectations during team meetings to optimize sales.
  • Monitored stock levels and product sales to determine purchasing needs.

Customer Care Representative

Home Depot
03.2020 - 10.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Built rapport with customers through active listening and empathetic responses, fostering positive relationships.

Supervising Counselor

Aegis Treatment Center
03.2019 - 06.2021
  • Increased client satisfaction by regularly soliciting feedback on services provided and implementing changes based on input received.
  • Developed strong rapport with clients, building trust and encouraging open communication about personal challenges and goals.
  • Augmented client recovery by coordinating access to additional resources such as housing assistance or vocational training programs when needed.
  • Fostered a safe and inclusive environment for clients by consistently enforcing policies related to confidentiality, respect, and boundarysetting.
  • Reduced staff burnout by promoting self-care practices and fostering a supportive work environment.
  • Conducted assessments to inform individualized care planning and ensure appropriate service delivery for each client.
  • Facilitated group therapy sessions focused on skill-building, communication techniques, and emotional regulation for enhanced interpersonal relationships.
  • Mentored new hires through shadowing experiences, ensuring they were equipped with the knowledge necessary for success in their roles as counselors.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

Retail Merchandiser Assistant

Walmart
06.2020 - 05.2021
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Collaborated with store management to develop creative marketing strategies for special events and promotions.
  • Demonstrated a strong work ethic by consistently arriving on time, completing tasks efficiently, and showing dedication to the overall success of the retail team.
  • Conducted regular audits of merchandise pricing accuracy, ensuring proper labeling on all items in the store.

Supervising Counselor

Good Samaritan
02.2012 - 03.2019
  • Promoted a culture of continuous improvement within the team by regularly assessing counselor performance against established benchmarks and providing constructive feedback where necessary.
  • Coordinated community outreach events to raise awareness of available services, resulting in increased program enrollment.
  • Evaluated client progress through ongoing assessments and adjusted treatment plans accordingly to optimize outcomes.
  • Ensured compliance with regulatory requirements through meticulous documentation maintenance and timely reporting of incidents or concerns.
  • Streamlined case management processes for increased efficiency and better tracking of client progress.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed clients'' needs holistically.
  • Communicated with patients, ensuring that medical information was kept private.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.

Elderly Caregiver

Anna Zucker
01.2010 - 12.2017
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.

Club Manager

Alano Club
04.2012 - 01.2017
  • Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
  • Increased staff performance and engagement via motivational leadership.
  • Cultivated positive relationships with local businesses to create mutually beneficial opportunities for collaboration.
  • Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
  • Fostered a supportive work environment that encouraged teamwork, open communication, and shared responsibility among staff members.
  • Expanded club offerings to attract diverse clientele with new activities, classes, and events catering to various interests.
  • Recruited, hired, and trained to develop high-performing staff.
  • Maintained accurate records, reporting systems, and financial documentation to ensure transparency and smooth business operations.
  • Planned, organized, and coordinated special events and celebrations.

Education

Associate of Science - Phycology/ AOD

Santa Barbara City College
Santa Barbara, CA
06-2019

High School Diploma -

Cabrillo High School
Lompoc, CA
06-1996

Skills

  • Merchandise selection
  • Merchandise presentation
  • Staff supervision
  • Inventory management

Timeline

Retail Merchandiser Assistant

Walmart
06.2020 - 05.2021

Customer Care Representative

Home Depot
03.2020 - 10.2024

Merchandising Manager

Survey.com
06.2019 - Current

Supervising Counselor

Aegis Treatment Center
03.2019 - 06.2021

Club Manager

Alano Club
04.2012 - 01.2017

Supervising Counselor

Good Samaritan
02.2012 - 03.2019

Elderly Caregiver

Anna Zucker
01.2010 - 12.2017

Associate of Science - Phycology/ AOD

Santa Barbara City College

High School Diploma -

Cabrillo High School