CHANTEL ANDERSON
Brooksville,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Support Assistant
James A Haley VA Medical Center
08.2018 - Current
- Perform clerical work in support of the care and treatment given to patients in the hospital setting.
- Provides excellent telephone customer services and scheduling appointments.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Navigate through CPRS and review patients records in order to schedule the proper medical appointment's.
- Review records for completeness and accuracy.
- Extensive knowledge of facility organization, management and the functions of their departments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Mailed patient appointment letters.
- Verified and update demographics and insurance information when patient's check-in for appointments.
Education
Associate of Arts -
St.Petersburg College
St. Petersburg, FL12.2017
High School Diploma -
Lakewood High School
St. Petersburg, FL06.1990
Skills
- Reminder Calls
- Medical Terminology Understanding
- Patient Communication
- Proficiency in Patient Scheduling (Vista Gui)
- Electronic Medical Record (CPRS)
- BLS-CPR-First aid
- (CTM)-Consult Tracking Mangement
Certification
Certified Behavioral Health Technician
Timeline
Medical Support Assistant
James A Haley VA Medical Center
08.2018 - Current
Associate of Arts -
St.Petersburg College
High School Diploma -
Lakewood High School
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