Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chandra Hendrix

Cadiz,KY

Summary

Performance-focused MSA offering broad-based experience in medical administration and patient care management. Talented at building and cultivating professional relationships, coordinating appointments. Well-defined communication, technical and analytical aptitudes. Dependable, dedicated and focused on constantly improving skills and performances.

Overview

13
13
years of professional experience

Work History

Medical Support Assistant

Blanchfield Army Community Hospital
01.2022 - Current
  • Used Genesis to maintain and record patient data, scheduled appointments, and registered patients.
  • Complete filing task, scanning documents, faxing documents and answering multiple phones lines.
  • Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
  • Organized patient records to research records, extract medical information and review records for completeness and accuracy.
  • Interviewed patients to verify and update clinical and demographic records.

Packaging Operator

Continental Mills
07.2012 - 01.2022
  • Supported new employees with training in packaging support duties, inventory management, and cleaning.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
  • Counted and recorded finished and rejected packaged items.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.

Registration Receptionist

Trigg County Hospital
01.2011 - 04.2013
  • Confirmed appointments, communicated with clients, and updated client records.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Education

Associate of Applied Science - Office System Technology Medial & Administrative

Hopkinsville Community College
Hopkinsville, KY
05.2011

High School Diploma -

Trigg County High School
Cadiz, KY
05.1993

Skills

  • Working in Genesis
  • Patient Records Maintenance
  • Workflow Processes
  • Organizing Service Schedules
  • Electronic Medical Record (PRT)
  • Reminder Calls
  • Managing Medical Practices
  • Patient Scheduling

Timeline

Medical Support Assistant

Blanchfield Army Community Hospital
01.2022 - Current

Packaging Operator

Continental Mills
07.2012 - 01.2022

Registration Receptionist

Trigg County Hospital
01.2011 - 04.2013

Associate of Applied Science - Office System Technology Medial & Administrative

Hopkinsville Community College

High School Diploma -

Trigg County High School

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Chandra Hendrix