Transportation Security Officer
Transportation Security Administration, TSA
12.2015 - Current
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Assisted with deployment of advanced technology and equipment for screening purposes.
- Performed pat-downs to look for unauthorized materials and weapons.
- Maintains exceptional customer service while interacting with the traveling public.
