Chantel Gautney
Cartersville,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Store Manager
Petsmart
Hiram, GA
01.2014 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Warehouse Assistant
Sovella
Kennesaw, GA
01.2012 - 07.2013
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted in formulating warehouse policies and procedures, contributing towards creating a more efficient work environment.
Education
Bachelors - Human Services
Georgia Highlands College
Cartersville, GASkills
- Operations Management
- Team Leadership
- Staff Training and Development
- Customer Relations
- Problem-Solving
- Multitasking and Organization
Timeline
Store Manager
Petsmart
01.2014 - Current
Warehouse Assistant
Sovella
01.2012 - 07.2013
Bachelors - Human Services
Georgia Highlands College