Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Sales Representative
Verizon Wireless
Pooler, GA
11.2022 - Current
Developed key customer relationships to increase sales.
Answered inquiries from prospective customers regarding features of products and services offered.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Store Manager
Family Dollar
, GA
08.2011 - 11.2022
Recruited, trained and supervised new employees.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Created weekly work schedules for store personnel.
Trained and mentored associates to teach daily tasks and procedures.
Resolved customer complaints in a timely manner.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Prepared monthly reports on sales figures, expenses, profits.
Supervisor
Walgreens
Savannah , GA
01.2005 - 07.2011
Monitored employee productivity to provide constructive feedback and coaching.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Planned and managed resources to consistently meet production, quality and cost goals.
Maintained positive working relationship with fellow staff and management.
Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)