Chantel Hills
New Orleans,Louisiana
Summary
Detail-oriented and dependable finance student with over three years of customer service experience in fast-paced environments. Proven ability to manage transactions with precision, assist diverse customers with professionalism, and maintain confidentiality. Passionate about delivering excellent service, and seeking to leverage financial knowledge and retail experience into a Bank Teller position.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Kenner, LA
10.2024 - Current
- Delivered exceptional customer service by addressing inquiries regarding medications and health topics.
- Processed payments and credit card transactions to facilitate smooth transactions.
- Maintained accurate daily inventory of pharmaceuticals, ensuring adherence to storage protocols.
- Executed data entry for patient profiles, billing details, and prescription orders into pharmacy software.
- Resolved customer complaints promptly while upholding a high standard of professionalism.
Customer Service Associate
Walgreens
New Orleans, LA
01.2023 - 08.2024
- Accurately handled cash register operations during peak hours to maintain efficiency.
- Promptly answered customer phone calls, ensuring courteous communication.
- Tracked inventory levels of popular items to guarantee order fulfillment.
- Greeted customers to assess needs and provide tailored assistance.
Team Lead
Smoothie King
New Orleans, LA
06.2022 - 01.2023
- Facilitated timely task completion while maintaining high-quality standards for team output.
- Trained new staff on relevant processes and procedures to ensure operational efficiency.
- Delegated tasks based on individual skill sets to enhance team performance.
- Adhered to proper cash handling procedures during all transactions.
- Complied with health and safety standards for food handling techniques.
Education
Bachelor of Science - Finance
The University of New Orleans
New Orleans, LA05-2027
High School Diploma -
Warren Easton High School
New Orleans, LA05-2023
Skills
- Data entry and management
- Customer service excellence
- Inventory control
- Team collaboration
- Problem solving
- Effective communication skills
- Accurate cash handling
- Microsoft Excel
Certification
- Certified Pharmacy Technician
- Licensed Real Estate agent
Timeline
Pharmacy Technician
CVS Pharmacy
10.2024 - Current
Customer Service Associate
Walgreens
01.2023 - 08.2024
Team Lead
Smoothie King
06.2022 - 01.2023
Bachelor of Science - Finance
The University of New Orleans
High School Diploma -
Warren Easton High School