Summary
Overview
Work History
Education
Skills
Qualifications Summary
Career Overview
Timeline
Generic

CHANTEL PRIESTER

Homer Glen,IL

Summary

Highly talented professional with extensive experience in providing comprehensive administrative support and delivering exceptional customer service. Dedicated and focused, adept at prioritizing tasks to achieve corporate goals. Strong analytical and detail-oriented skills, consistently producing quality work within tight deadlines. Independent and self-motivated, excels in customer service and office management, fostering positive relationships with clients and colleagues at all levels. Efficiently manages a variety of routine functions in a fast-paced, computerized corporate environment.

Overview

21
21
years of professional experience

Work History

Vehicle Sales Management Associate

Ryder Vehicle Sales LLC
09.2024 - Current
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Oversaw training and onboarding process for all newly hired employees.
  • Prepared and charted data and metrics for detailed status reports.
  • Marketed retail services and benefits to local businesses.
  • Drove sales and customer service while assisting guests with retail services.

Vehicle Sales Representative

Ryder Systems Inc
08.2011 - 09.2024
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Contributed to team objectives in fast-paced environment.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Informed customers of promotions to increase sales productivity and volume.
  • Kept detailed records of daily activities through online customer database.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Recorded accurate and efficient records in customer database.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Teller Supervisor

North Shore Community Bank & Trust Company
01.2004 - 01.2008
  • Examined tellers' reports of daily transactions for accuracy.
  • Promoted bank's products and services by consistently cross-selling to customers.
  • Counted cash drawers and made bank deposits.
  • Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
  • Handled various accounting transactions.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Trained new hires on customer service policies and procedures.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Cross-sold credit cards, loans and other bank products.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Educated customers on online banking and mobile banking applications.

Education

Bachelor of Science - Management

National Louis University
Skokie, IL
12.2010

General Studies - undefined

Northern Illinois University
DeKalb, IL
01.2003

Skills

  • General Office Management
  • Customer Service / Satisfaction
  • Data Entry / Filing
  • Financial Management
  • Streamlining Process
  • Confidential Record Keeping
  • Clients Need Assessment
  • Phone Etiquette
  • Relationship Building
  • Paperwork drafting
  • Recordkeeping
  • Client relationships
  • Office administration
  • Customer engagement
  • Relationship building
  • Administrative tasks
  • Business management
  • Written and oral communication skills

Qualifications Summary

  • Highly talented professional with broad experience in providing thorough and skillful administrative support, and delivering first-rate customer service.
  • Dedicated and focus; able to prioritize and complete multiple tasks and follow through to achieve corporate goals and objectives.
  • Analytical and detail-oriented, with consistent track record of producing quality work within strict timelines.
  • Independent and self-motivated professional with excellent customer service and office management skills; able to grow positive relationships with clients and colleagues at all organizational levels.
  • Efficiently manage a diversity of routine functions in a fast-pace, computerized corporate environment.

Career Overview

Oversaw all aspects of business operation on a daily basis to ensure efficient operation and smooth workflow., Arranged and implemented staff schedules to properly allocate and coordinate production workflow., Organized filing systems to easily access critical information and streamline office functions., Conducted day-to-day administrative tasks such as maintaining information files and processing of paperwork., Synchronized preparation and timely dissemination of company reports and presentations., Performed inventory management and ordering of supplies., Corresponded to incoming calls and in-person inquiries from clients and colleagues; addressed each individual with respect and provided them with accurate information and referrals., Rendered assistance in handling complex transactions, dealing with sensitive customer relations and resolving service issues., Cultivated a constructive and cooperative working relationships with client and peers, and maintained them over time.

Timeline

Vehicle Sales Management Associate

Ryder Vehicle Sales LLC
09.2024 - Current

Vehicle Sales Representative

Ryder Systems Inc
08.2011 - 09.2024

Teller Supervisor

North Shore Community Bank & Trust Company
01.2004 - 01.2008

Bachelor of Science - Management

National Louis University

General Studies - undefined

Northern Illinois University

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CHANTEL PRIESTER