CHANTEL REEDUS
Hoover
Summary
Healthcare operations and project management professional leading cross-functional initiatives to enhance efficiency across recruiting operations. Expertise in process improvement, data-driven decision-making, and stakeholder coordination, with a proven track record of reducing time-to-hire and optimizing workflows.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Recruiting Coordinator (Operations & Project Support)
Encompass Health Corporation
Birmingham
02.2021 - Current
- Led operational and workforce initiatives across 500+ requisitions annually, partnering with CEOs, HRBPs, and hiring leaders.
- Identified workflow bottlenecks and implemented scalable process improvements that increased efficiency across recruiting operations.
- Streamlined scheduling and communication workflows, reducing time-to-hire for clinical and corporate roles.
- Coordinated concurrent projects, managing timelines and stakeholder communication to ensure alignment and timely execution.
- Developed reporting dashboards and standardized documentation, enhancing data-driven decision-making and improving project tracking.
- Managed and optimized applicant tracking systems (Avature, Taleo), coordinating enhancements and vendor support.
- Created SOPs and training materials to establish consistent onboarding processes and support team integration.
Tax Administrative Coordinator (Project & Operations Support)
Encompass Health Corporation
Birmingham
09.2018 - 02.2021
- Managed tax return preparation workflows, ensuring accurate submissions and timely payments across federal and state requirements.
- Coordinated documentation, timelines, and operational workflows for team of 20+ tax professionals to enhance project efficiency.
- Applied project management techniques to prioritize tasks, improve productivity, and support compliance-driven processes.
- Resolved documentation and regulatory issues in collaboration with leadership and external partners to ensure compliance.
- Managed logistics and communication for departmental events to facilitate effective team operations.
Reimbursement Liaison
Encompass Health Corporation
Birmingham
10.2013 - 09.2018
- Coordinated insurance claim submissions and payer communication, reducing denial rates and improving revenue cycle performance.
- Managed reimbursement and billing workflows, ensuring accuracy and regulatory compliance.
- Developed reporting procedures and communication processes to streamline turnaround times.
- Designed improvement plans to align with organizational goals and boost efficiency and compliance.
Training Specialist
American Red Cross Blood Services
Birmingham
08.2005 - 10.2013
- Designed and delivered training programs that increased compliance rates by 15%.
- Delivered targeted training sessions to boost staff proficiency in blood collection protocols and ensure donor safety.
- Coordinated scheduling, communications, and instructor support to enhance training program effectiveness.
- Selected and coached instructors to elevate program quality and ensure operational consistency.
Education
Bachelor of Science - Health Care Management
University of Alabama At Birmingham
Birmingham, AL05-2027
Bachelor of Arts - Literature, Science, and the Arts
University of Michigan
Ann Arbor, MISkills
- Talent Acquisition
- Project support
- Project management
- Workflow Optimization
- Process improvement
- SOP Development
- Vendor Management
- Compliance management
- Reporting & Dashboards
- Data analysis
- Change Management Support
- Cross-Functional Collaboration
- Team collaboration
- Compliance management
Certification
Lean Six Sigma Green Belt, Institute of Industrial and Systems Engineers
Leadership Community
Volleyball Program Director / Coach, 20+ years mentoring athletes, organizing practices and development plans, and building teamwork, discipline, and confidence.
Timeline
Senior Recruiting Coordinator (Operations & Project Support)
Encompass Health Corporation
02.2021 - Current
Tax Administrative Coordinator (Project & Operations Support)
Encompass Health Corporation
09.2018 - 02.2021
Reimbursement Liaison
Encompass Health Corporation
10.2013 - 09.2018
Training Specialist
American Red Cross Blood Services
08.2005 - 10.2013
Bachelor of Science - Health Care Management
University of Alabama At Birmingham
Bachelor of Arts - Literature, Science, and the Arts
University of Michigan