Open To Work
Chantel Rojas
Dallas
Summary
Ambitious professional with experience facilitating physical and psychosocial needs of surgical patients. Strong knowledge of medical terminology, anatomy, and physiology. Fosters relationships and coordinates with healthcare professionals to advance patient care.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
Surgical Coordinator
Methodist Charlton Medical Center
Dallas
04.2020 - Current
- Coordinated surgical schedules for multiple departments and specialties.
- Managed patient communication regarding surgical procedures and preparation.
- Collaborated with surgeons and nursing staff to ensure seamless operations.
- Processed authorization requests based on company guidelines.
- Reviewed patient records to verify eligibility for services.
- Processed insurance authorization requests efficiently and accurately.
- Assisted patients with appointment scheduling and inquiries efficiently.
- Answered incoming calls in a professional manner.
- Managed inventory levels, maintaining accuracy in stock records and supplies.
- Coordinated daily activities to ensure smooth workflow and customer satisfaction.
Patient Service Representative
MD Progressive Care
Dallas
10.2014 - 04.2020
- Assisted patients with appointment scheduling and inquiries efficiently.
- Managed patient records using electronic health record systems accurately.
- Coordinated communication between medical staff and patients effectively.
- Provided support during patient check-in and insurance verification processes.
- Handled patient complaints with professionalism and empathy promptly.
- Greeted and assisted visitors at the front desk with professional courtesy.
- Managed multi-line phone system, routing calls to appropriate staff members.
Education
PSJA North
San Juan, TXSkills
- surgical scheduling
- insurance authorization
- patient record management
- clinical coordination
- effective communication
Languages
Spanish
Native/ Bilingual
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Surgical Coordinator
Methodist Charlton Medical Center
04.2020 - Current
Patient Service Representative
MD Progressive Care
10.2014 - 04.2020
PSJA North