Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Chantell Gouws

Gaithersburg,MD

Summary

I started working at Images Beauty Salon right after I graduated from high school and worked there at the same time as pursuing a certificate in Cosmetology. Working at Images Beauty Salon gave me the opportunity to work at the front desk while also supporting the hair stylists and gaining practical experience.


Images Beauty Salon closed in 2010 and I started working initially as a temporary Associate at Party City for their Halloween events. They liked my work and offered me a full time position as an Associate with increased capabilities such as training new Associates.


I worked at Party City until the month in which my first child was born and since then, I have focused my work on remaining home to raise my children.


I am very reliable, responsible, conscientious and would like to re-enter the formal workforce.

Overview

6
6
years of professional experience

Work History

Associate

Party City
Rockville, MD
09.2010 - 10.2012
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Educated new hires on company policies and procedures by designing and developing training program.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.

Receptionist & Assistant to Hair Stylists

Images Hair Salon
Chevy Chase, MD
06.2006 - 09.2010
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

High School Diploma -

Bethesda/Chevy Chase High School
Chevy Chase, MD
06.2006

Skills

Customer Service

Money Management

Data Entry

Client Engagement

Work Planning and Prioritization

Verbal and Written Communication

Attention to Detail

Cash Register Systems

Training

Timeline

Associate

Party City
09.2010 - 10.2012

Receptionist & Assistant to Hair Stylists

Images Hair Salon
06.2006 - 09.2010

High School Diploma -

Bethesda/Chevy Chase High School

Similar Profiles

CREATE PROFILE
Chantell Gouws