Chantell James
Milwaukee,WI
Summary
Results-oriented Health Unit Coordinator with 2 years of experience coordinating patient care and managing administrative tasks in a hospital setting. Proficient in patient record management and ensuring accuracy of documentation. Skilled in effectively communicating with healthcare team members and providing excellent customer service. Highly organized with strong attention to detail and the ability to adapt to ever-changing healthcare environments.
Overview
8
8
years of professional experience
Work History
Health Unit Coordinator
Froedtert Hospital
03.2024 - Current
- Manage patient admissions, transfers, and discharges
- Coordinate communication between healthcare team members
- Maintain patient records and ensured accuracy of documentation
- Answer telephone calls to offer office information, answer questions, and direct calls to staff.
Front Office Coordinator
LifeStance Health
04.2022 - 07.2024
- Greeted patients and provided initial assistance
- Scheduled appointments and managed appointment calendar
- Assisted with medical billing and insurance claims
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Intake Coordinator
Access Recovery Mental Health Services
02.2018 - 01.2022
- Supported office staff and operational requirements with administrative tasks.
- Managed incoming calls and correspondence
- Scheduled meetings and arranged travel accommodations
- Prepared reports and presentations
Education
Certificate of Technical Studies - Health Unit Coordinator
Milwaukee Area Technical College
Milwaukee, WI05-2019
High School Diploma
Milwaukee High School of The Arts
Milwaukee, WI06-2001
Skills
- Patient Record Management
- Medical Terminology
- Communication Skills
- Organizational Skills
- Teamwork
- Customer Service
- Time Management
- Attention to Detail
Timeline
Health Unit Coordinator
Froedtert Hospital
03.2024 - Current
Front Office Coordinator
LifeStance Health
04.2022 - 07.2024
Intake Coordinator
Access Recovery Mental Health Services
02.2018 - 01.2022
Certificate of Technical Studies - Health Unit Coordinator
Milwaukee Area Technical College
High School Diploma
Milwaukee High School of The Arts