Kendra Fitzpatrick
Hurricane
Summary
Resourceful Health Unit Coordinator known for high productivity and efficient task completion. Specialize in patient record management, medical terminology fluency, and coordinating with healthcare professionals. Excel in communication, teamwork, and adaptability to ensure smooth unit operations and patient care. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
CAMC Teays Valley Hospital
Hurricane
05.2009 - Current
- Entered medication orders into the pharmacy system accurately and timely.
- Conducted unit greetings and orientations for newly admitted and transferred patients.
- Maintained records management system to process personnel information and produce reports.
- Assisted with patient care activities under the direction of nursing staff to support patient needs.
- Communicated with patients with compassion while keeping medical information private.
- Scheduled medical appointments and coordinated transportation to medical facilities for patients.
- Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
- Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
- Managed and updated patient records with attention to confidentiality and accuracy in a fast-paced environment.
- Oversaw patient unit, providing daily functions such as grooming, bathing, feeding, and turning in bed.
- Compiled and submitted daily reports on patient admissions, discharges, and transfers for administrative use.
- Organized patient records, charts, and other documents in an orderly manner.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Prepared new patient files by entering demographic information into a computer system.
- Participated in team meetings regarding policy changes or improvements within the health unit.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Received requests for medical records from outside agencies or individuals.
- Provided administrative support to healthcare teams, including data entry, filing, and preparing reports.
- Assisted in the preparation and maintenance of patient charts, ensuring all pertinent information was up-to-date.
- Greeted visitors and directed them to the proper area of the office.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Ensured the cleanliness and organization of the nursing station and patient areas to maintain a safe environment.
- Verified insurance coverage prior to patient visits.
- Processed paperwork related to hospital admissions, discharges, and transfers.
Education
Health Information Technology
Mountwest Community And Technical College
Huntington, WV06-2015
Skills
- Chart assembly
- Medical terminology proficiency
- HIPAA compliance
- Critical thinking
- Paperwork processing
- Supply restocking
- Training and mentoring
- Workflow coordination
- Quality assurance practices
- Healthcare software
- Medication order entry
- Patient record management
- Data entry
- Patient care support
- Time management
- CPR/AED
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
Certification
- health science
- telemetry monitoring
- Cpr
Languages
English
Professional
Timeline
Health Unit Coordinator
CAMC Teays Valley Hospital
05.2009 - Current
Health Information Technology
Mountwest Community And Technical College