CHANTELL RAMIREZ
Carrizo Springs,TX
Summary
Dedicated sales professional offering experience recommending, selecting, and assisting with locating merchandise based on the needs of the individual consumer. Accomplished in growing sales, increased customer numbers and maximizing profits with a hands-on and proactive style. Excellent verbal and written communication, planning and relationship-building skills. Proficient in gathering market and competitor information and forecasting trends to optimize plans.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Nordstrom
10.2023 - 05.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Adminstrative Assistant
Prime Capital Investment Advisors
04.2023 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Support Advisor
Apple
05.2021 - 01.2023
- Assisted customers on their devices by assuring customers
- Worked in a fast pace environment
- Troubleshoot problems with customers devices
- Problem solving issues
- Multi task while helping customers.
Sales associate
L'Occitane
03.2021 - 05.2021
- Assisted customers by finding the perfect item for their skin type
- Opening and closing procedures
- Worked in a fast pace environment
- Cross-selling products and services
- Assisted Spanish speaking customers
- Working the cash register while making transactions
- Multi-task while dealing with customers and put merchandise away
- Cleaning store by sweeping, dusting, and disinfecting counters.
Seasonal sales support
Neiman Marcus
12.2020 - 01.2021
- Greeted each customer in welcoming way
- Working the cash register and making cash transactions
- Put away merchandise and restock the floor for the holidays
- Worked in a fast pace environment
- Acted as customer service by returning items
- Assisted Spanish speaking customers.
Sales associate
Dillard's
02.2020 - 12.2020
- Offered each customer top-notch, persona service and polite support to boost sales and customer satisfaction
- Working the cash register and making correct transactions
- Put away merchandise and restock the floor
- Greet customers and interacting with customers with incredible customer service
- Help customers by giving styling tips and advice to fulfill their shopping needs
- Maintain the floor by cleaning, dusting, folding and putting clothes away to maintain the cleanliness.
Salesperson
Wetzel's Pretzels
01.2020 - 02.2020
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Greet the customers as soon as they get in line/get to the front to order
- Work on the register, so I deal with all types of money transactions
- Help with the distribution of the products by making the pretzels, taking the orders, and handing it to the customer.
Salesperson
3M Boutique
06.2017 - 08.2018
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Displayed merchandise by arranging in appealing and orderly way to boost sales
- Worked to build relationships with customers and built potential for additional sales
- Approached browsing customers to initiate conversations to determine buying preferences
- Aided Spanish and Spanish speaking customers by increasing sales
- Improved customer service and telecommunication skills to build lasting relationships.
Salesperson
5th Street Boutique
12.2016 - 06.2017
- Assisted customers by offering excellence customer service to help boost sales
- Aided in Spanish and Spanish speaking customers to help improve sales
- Engaged to customers by helping boost sales by offering assistance in dressing rooms and ringing people up at the end of their shopping experience
- Approached browsing customers to initiate conversations to determine buying preferences.
Education
Masters of Science in Management of Technology program -
UTSA
San Antonio, TXBA- Psychology Degree - undefined
The University of Texas At San Antonio
San Antonio, TXBachelor of Science - Nursing
UT Health Science Center School of Nursing
San Antonio, TX08.2025
High School Diploma - undefined
Carrizo Springs High School
Carrizo Springs, TX06.2018
Some College (No Degree): General - undefined
The University of Texas of The Permian Basin
Odessa, TXSkills
- Order Processing
- Client Account Management
- Upselling
- Product Sales
- Business Development
- Complex Problem-Solving
- Reliable and punctual
- Flexible Schedule
- Goal-Oriented
- Relationship Building
- Time Management
- Verbal/written communication
Certification
- Project Management Training - 2022
- Microsoft Word Training - 2018
- Microsoft PowerPoint Training - 2018
- Microsoft Excel Training - 2018
Timeline
Sales Associate
Nordstrom
10.2023 - 05.2024
Adminstrative Assistant
Prime Capital Investment Advisors
04.2023 - 09.2023
Support Advisor
Apple
05.2021 - 01.2023
Sales associate
L'Occitane
03.2021 - 05.2021
Seasonal sales support
Neiman Marcus
12.2020 - 01.2021
Sales associate
Dillard's
02.2020 - 12.2020
Salesperson
Wetzel's Pretzels
01.2020 - 02.2020
Salesperson
3M Boutique
06.2017 - 08.2018
Salesperson
5th Street Boutique
12.2016 - 06.2017
Masters of Science in Management of Technology program -
UTSA
BA- Psychology Degree - undefined
The University of Texas At San Antonio
Bachelor of Science - Nursing
UT Health Science Center School of Nursing
High School Diploma - undefined
Carrizo Springs High School
Some College (No Degree): General - undefined
The University of Texas of The Permian Basin
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