Chantell Singleton
Highland Park,MI
Summary
Ambitious, career-focused job seeker, seeking to obtain an entry-level law enforcement position to help launch career where I can enhance my knowledge and contribute to the growth of the organization with my skills and experience while achieving company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Majorel
Detroit, Michigan
06.2022 - Current
- Moderate TikTok videos to ensure all shared content is appropriate and follows company rules and guidelines
- Moderate videos effectively in a timely manner
- Flag inappropriate content violating company policy
Security Officer
Securitas Security Services USA
Detroit, Michigan
10.2017 - 08.2020
- Secured personnel and premises by inspecting buildings and patrolling property
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
- Monitored surveillance cameras and responded to suspicious activity
- Documented security-related situations and submitted in-depth reports to superiors
Security Officer
Universal Protection Security Services
Detroit, MI
10.2015 - 06.2017
- Secured personnel and premises by inspecting buildings and patrolling property
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
- Monitored surveillance cameras and responded to suspicious activity
- Documented security-related situations and submitted in-depth reports to superiors
Certified Trainer
Potbelly Sandwich Company
Detroit, MI
11.2013 - 01.2015
- Identified needs of customers promptly and efficiently while providing exceptional customer service
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks
- Trained newly hired top talent to fill key positions and maximize productivity
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training
Retail Sales Associate
T.J. Maxx
Roseville, MI
10.2012 - 10.2013
- Completed transactions in an efficient manner while providing excellent customer service.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Operated point-of-sale systems accurately to process payments from customers.
Education
Bachelor of Science - Criminal Justice
Ferris State University
Big Rapids, MI12-2023
Skills
- Complaint Resolution
- Active Listening
- Payment Processing
- Courteous Demeanor
- Multi-Task Management
- Customer Service
- CCTV Monitoring
- Emergency Response
- Crime Prevention
- First Aid and CPR Certified
- Weapons Training
- Incident Reporting
- Interior and Exterior Patrol
- Conflict De-Escalation
- Report Writing
- General Security
Certification
- CPR/AED,FIRST AID CERTIFIED, Customer Service Certified ,MCPL Holder, Chauffeurs Drivers License
References
References available upon request.
Timeline
Customer Service Representative
Majorel
06.2022 - Current
Security Officer
Securitas Security Services USA
10.2017 - 08.2020
Security Officer
Universal Protection Security Services
10.2015 - 06.2017
Certified Trainer
Potbelly Sandwich Company
11.2013 - 01.2015
Retail Sales Associate
T.J. Maxx
10.2012 - 10.2013
Bachelor of Science - Criminal Justice
Ferris State University
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