Chantell Weatherly
Springfield,IL
Summary
Detail-oriented professional with over 10 years of experience in healthcare settings. Skilled in coordinating clinic operations, managing patient intake, and supporting medical staff. Aiming to leverage problem-solving abilities and customer service skills to improve patient experiences.
Overview
15
15
years of professional experience
Work History
Medical Assistant
St. Joseph's Hospital and Medical Center
Chicago, Illinois
02.2012 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered medications and vaccinations under physician supervision.
- Educated patients on treatment plans and provided follow-up care instructions.
- Managed patient intake, including scheduling and verifying insurance information.
- Maintained accurate electronic health records and updated patient information.
- Coordinated with medical staff to ensure smooth clinic operations and patient flow.
- Supported front desk operations by answering calls and addressing patient inquiries.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Unit Secretary
Memorial Hospital
Springfield , IL
11.2023 - 03.2024
- Managed patient scheduling and appointments for efficient workflow.
- Maintained accurate medical records and files for patient confidentiality.
- Assisted medical staff with administrative tasks and documentation needs.
- Communicated effectively with patients regarding inquiries and information.
- Coordinated inter-departmental communication to support team collaboration.
- Operated hospital systems for data entry and patient information retrieval.
- Ensured compliance with hospital policies and procedures in daily operations.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
Office Coordinator Call Center/Plastic Surgeon
Siu School Of Medicine
Springfield , IL
03.2021 - 09.2023
- Coordinated office activities, enhancing daily operations and workflow.
- Organized and prioritized tasks to meet service goals effectively.
- Managed customer inquiries via phone and email, improving response times.
- Assisted patients with scheduling and confirming appointments.
- Provided detailed information about healthcare services and insurance options.
- Collaborated with medical staff to address and resolve patient concerns swiftly.
Education
High School Diploma -
Paul Robeson
Chicago, IL06-2011
Some College (No Degree) - CNA
Lincoln Land Community College
Springfield, ILBachelor of Science - Nursing
Chamberlain University
Addison, IL09-2026
Skills
- Electronic health records
- Patient care
- Medical administration
- Scheduling appointments
- Schedule management
- Time management
- Customer service
- Effective communication
- Team collaboration
- Patient education
- Problem-solving
- Calm under pressure
Timeline
Unit Secretary
Memorial Hospital
11.2023 - 03.2024
Office Coordinator Call Center/Plastic Surgeon
Siu School Of Medicine
03.2021 - 09.2023
Medical Assistant
St. Joseph's Hospital and Medical Center
02.2012 - Current
High School Diploma -
Paul Robeson
Some College (No Degree) - CNA
Lincoln Land Community College
Bachelor of Science - Nursing
Chamberlain University